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“Amazing Staff!” 4 of 5 stars
Review of Courtyard by Marriott New Carrollton Landover

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Courtyard by Marriott New Carrollton Landover
3.0 of 5 Hotel   |   8330 Corporate Drive, Landover, MD 20785   |  
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Hotel amenities
Special Offer
Free Internet + Breakfast
Ranked #1 of 2 Hotels in Landover
Certificate of Excellence 2014
Albany, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Amazing Staff!”
4 of 5 stars Reviewed April 18, 2014

Stayed here for our weekend trip to the Cherry Blossom Festival in DC 4/10 - 4/13. The hotel is currently undergoing renovations, but we experienced no inconvenience and minimal noise during the day. Had a nicely remodeled room. On demand transportation to the metro, but only a 10 minute walk, so we walked back once during the day. Hotel is kind of in a business park so there are no restaurants within walking distance, except the lobby Bistro which surprisingly wasn't bad (we ate there twice). As far as noise, the inconsiderate children's female basketball team ran unsupervised in the hallways, yelled to each other, and let their room doors slam until well past 11 pm Saturday night. Hopefully they've checked out by now. There appeared to be (an off duty state trooper) a security person who just sat in the lobby using his laptop - I suppose we could have disturbed him to address the children, but they settled down by 1130 and all was well. THE STAFF HERE from the front desk, to housekeeping, to the Bistro, to maintenance, IS OUTSTANDING! Everyone seemed happy, greeted us in the hallways, and really appeared to want our business. We highly reccommend this Courtyard and will stay there when we return to the area!

Room Tip: This place is off the beaten path, especially on weekends. We could see the 495 loop but did not hea...
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Green Features: Same as other hotels - use your towels over and save the world - or throw them on the floor and use thousands of gallons of water and toxic detergent. It's all up to you!
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
    40
    46
    21
    6
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 30, 2014

This was our first stay at this Courtyard and it will not be our last. It was a great hotel! Very clean and decorated beautifully. We didn't eat at the Bistro but we did get Starbucks coffee and it was tasty. Staff that we came in contact with were very accommodating. We arrived around 10PM for check in and were offered a late checkout. We appreciated that very much! Very close to the metro and for us that is IMPORTANT! Will stay there again! Keep up the good work Courtyard! FYI they are doing renovations on the hotel, an entire floor is closed. We stayed on a weekend so we were not bothered by any noise. The Marriott website did let us know about the construction ahead of time.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

We stayed at this hotel while visiting Washington DC for a week of sight-seeing. We didn't rent a car and chose instead to purchase a week pass for the metro trains. This hotel was perfect for using the metro! The hotel is close enough to the New Carrollton metro stop to walk (about 3 blocks through a non-residential, business office area). There is also a hotel shuttle that will take you there or pick you up between 7am and 10pm. The drivers were wonderful and always arrived quickly once called! The New Carrollton metro stop is also a stop for the MARC and Amtrak trains, which we took to and from the BWI airport. It took 20-30 minutes to get into the city on the metro, which turned out to be much less of a hassle than expected.

Our flight came in early in the morning and the hotel held our bags until check-in while we went into the city for a few hours. The rooms were simple, but very clean and modern. Self service laundry is also available for a reasonable price. We forgot laundry detergent, which they offered complementary!

Our only complain about the location is that there isn't much nearby to do or eat. However, the hotel has a bistro that serves food until 10pm. The breakfasts were wonderful! They offered large portions and high quality food (delicious french toast, oatmeal, breakfast sandwiches, etc). We had dinner one night and it was also very good! The lobby also offers computers and printers. The computers worked well for printing our boarding passes, but had some trouble when checking our email.

The majority of the staff was very nice and went out of their way to help us on many occasions! We would definitely recommend this hotel to anyone looking for a cheaper alternative to staying in the expensive areas of DC while sight-seeing.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYNewCarrollton, General Manager at Courtyard by Marriott New Carrollton Landover, responded to this review, March 25, 2014
Thanks for crafting such a thorough review. We love to hear the creative ways that people use the mass-transit system to the hotel and the surrounding areas. We're glad to hear that your trip into the DC area was a success!

I've shared your review with my team and they appreciate your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 16, 2014

First thing that hurt was pool. Signs on website and signs in hall pays pool AND whirlpool.
WRONG-no whirlpool.. Next my room faced west. Huge cold draft at heat pump. Next coffee machine held about 6 ounces. Next single(me) travelers make little noise in halls at night, and everyone else talks like they own the place. Next I put hand PRINTED DO NOT DISTURB sign on door. Did no good.

Room Tip: Stay at Radisson near Largo Metro.
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  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CYNewCarrollton, General Manager at Courtyard by Marriott New Carrollton Landover, responded to this review, March 17, 2014
Thank you for your response. I apologize that you did not find your stay more enjoyable. We are currently in the midst of renovations to the guest rooms and corridors. As part of that renovation, we will be enhancing the directional signage which will eliminate any further mention of a whirlpool.

Additionally, we are replacing our guest room doors, which we anticipate will help with sound dampening from the hallways. Again, please accept my apologies for the inconvenience you experienced during your stay. We hope to have the opportunity to serve you in the future.
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Columbia, Maryland
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 2, 2014

Got it at Priceline for $58 per night for New Years Eve. Situated in an office park right between 2 interstates I-495 & Route 50, which is one of the main roads that go straight into downtown Washington, DC. I guess that because of the holiday the officepark was empty which created a very quiet surrounding. Parking not a problem, and security seemd to be doing regular rounds in cars around the hotel. Hotel is walking distance to the New Carrollton Metro Station so no reason not to tour the city. Hotel lobby was clean and modern with free Wi-Fi. The room was also clean and comfy with a mini refrigerator. I stayed on the first floor facing the courtyard and the room had a small patio with a couple of patio chairs that looked into the indoor pool area. Probably would have been nice to use in warmer weather. It's one of the nicer hotels in the immediate area and for the Priceline price a great bargan as well. Would definitely stay here again.

Room Tip: Inside courtyard view
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Philadelphia,Pennsylvania
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 27, 2013

Terrible restaurant system for an official NFL hotel. Ran out of food early (not as if there were hundreds there) and cashier lets you know what they don't have b/c that's what you want! NEED A BUFFET! Food arrives 1.5hrs later even with a no. system. Shuttle service to game even more terrible (in the rain) with a no.system. The no. system for both meant nothing. Had to find the shuttle (nowhere in sight) and when we did everyone had to run and board it (if you got on-a BF & GF were separated and WHOA! did that cause problems) in the center lane with traffic. My wife sat on my lap to and from the game for $15 each. Lied to about there being no public transport (for the purpose of the shuttle) even though there was (did my homework as usual). Had to stay an extra night b/c of all of this. GM said the outside shuttle svc (Tramline) normally does a good job but it could have been a problem b/c it was an early game (SERIOUSLY). You're supposed to know how to run your business or get out of it (SIMPLE AS THAT)). After 16 wks of football they should be ahead of everything (the hotel and shuttle). Had to stay an extra night b/c of everything. That and check-in was a nightmare as well. Away from the cashier and the FD guy who lied about the public transport, the rest of the staff was great. And beware of the desk chairs - VERY DANGEROUS! Don't lean back! No sign directory to lobby. One small elevator in the entire hotel,it's far from the lobby and slow as HECK! MUST TAKE THE STAIRS and GOD FORBID YOU'RE DISABLED!

Room Tip: Rm 207 has a major stain on the ceiling.
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Herndon, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2013

The bed was comfortable. Room was quiet. Convenient parking. The front desk rep I came in contact with was okay. The room was clean. The metro train is right around the corner (less than 1 mile). Located in a business industry area. The interstate is around the corner (less than 1 mile). There isn't any free breakfast or coffee. The coffee pot in the room is in the little hall area on the counter top where you wash your face/brush your teeth by the bathroom. Not sure why it wasn't in the room with the beds on the desk by the TV or something. Not a fan of "The Bistro" try not to eat there if you don't have too. The Bistro is Very Expensive and the food taste like frozen food that was cooked in the microwave. Tough, chewy, some pieces were half cooked. They serve Starbucks coffee at Starbucks prices. Other than "The Bistro" the stay was good. I would visit again only if the price is less than $100.00 with tax.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott New Carrollton Landover

Address: 8330 Corporate Drive, Landover, MD 20785
Location: United States > Maryland > Landover
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Landover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott New Carrollton Landover 3*
Number of rooms: 150
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard New Carrollton Landover Hotel provides greater flexibility and choices for our guests. This hotel in Landover, Maryland features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. providing guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Visit the Washington Convention Center, Six Flags America and FedEx Field while staying at our Washington DC area hotel. We also offer a well-equipped fitness center, indoor pool, 24-hour business center and a boarding pass printing service. For business meetings and events, the Courtyard Landover hotel offers 3 meeting rooms, 1250 sq. feet of space and on-site exhibition space. Find room to roam at the Courtyard New Carrollton Landover hotel. ... more   less 
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Also Known As:
Courtyard By Marriott New Carrollton Landover Hotel Landover
Courtyard Landover
Landover Courtyard
Landover Marriott

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