Where to begin. My fiance and I were doing a huge hike on the Maryland AT - 42 miles in a single day - so we booked this hotel because it was the cheapest in the Harper's Ferry vicinity (except one in Charles Town, which had terrible reviews). As you might expect, we were pretty hungry when we finished the hike around 8:30 pm, so when we got to our car around 9, we just put on fresh clothes and went to a restaurant before checking in at the Knight's Inn - since there was nothing telling us in our confirmation email or the website that we had to check in by a particular time, we figured it was fine. We probably arrived a little after 10pm, exhausted and just ready for a shower and bed. Although the manager guy was at the desk, the front door was locked, so he had to come unlock it and let me in, which he seemed visibly annoyed about. I went in and told him we had a reservation, to which he responded exasperatedly, "You're lucky, I have *one room* left." Confused, I responded, "well, yes, given that we have a reservation, I would hope you'd still have our room open," at which point he said, in a really annoyed tone of voice, "Well, it's a little *late,* isn't it?" I said, "I'm sorry, I didn't realize we had to check in by a particular time." I also explained that we had just hiked 42 miles and were hungry, but that even if we hadn't gone to eat, we wouldn't have gotten there before 9 anyway. He just sighed in this really exaggerated way - no apology or intimation that he cared whether we had a nice stay - and gave us our keys.
That pretty much set the tone for our evening. The room was meh - faux wood floors, with no rugs or carpeting, so not particularly cozy, and the hot water in the shower kept going in and out, so it wasn't a particularly comforting shower (even after a grueling hike - when ANY shower should have felt good). There was also just one tiny packet of shampoo to share between the two of us. These are probably things we could have overlooked normally, but given our horrible first impression from the desk attendant, they stood out in our minds.
Checking out, I had to ring the bell several times before anyone came to attend to me (the manager was apparently outside talking on his cell phone) - a non-smiling woman who seemed just as apathetic and rude as the man from the night before. We didn't even bother with the "breakfast" - which, as far as I could tell, was some stale-looking cereal and coffee in the tiny room where the front desk is (there was only one table to even sit at). If for some reason you choose to stay here - but frankly, I'd spend $10-20 more and go someplace else - you're far better off driving into Charles Town and getting some french toast at the Mountain View Diner.
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