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“Housekeeping?” 3 of 5 stars
Review of Knights Inn Knoxville MD

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Knights Inn Knoxville MD
1.5 of 5 Hotel   |   19105 Keep Tryst Road, Knoxville, MD 21758   |  
Hotel amenities
Ranked #1 of 1 Hotels in Knoxville
Heidelberg, Germany
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Housekeeping?”
3 of 5 stars Reviewed May 28, 2014

The hotel was adequate, at least in that it was clean (the first day), and comfortable. Like so many other hotel chains across the nation now, this was was run by a family affair, which I think is kinda cool, but has its drawbacks. This was evident in the fact that they didn't have a cleaning "staff" and our room was not serviced. We only stayed two days, so I don't know if they only scheduled cleaning every other day or what. The breakfast consisted of waffles, toast, bagels, and cereal, which is about the norm for this type of establishment.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohit G, General Manager at Knights Inn Knoxville MD, responded to this review, June 7, 2014
Dear Guest,
Thank you for taking out your valuable time to tell us about your experience at the Knights Inn, Knoxville, MD. We are sorry that our housekeeping service was inconvenient to you; please allow us to express our sincere apologies on that.
We are happy to hear that you found the room clean and comfortable, which I believe is one of our most important job. We put in great efforts to maintain the rooms as fresh as newly built. The hotel is not run by a family affair. It is just a small property with 19 rooms and it has a limited number of employees who work really hard to keep up to the expectations of the guests.
Thank you for putting the breakfast topic to our concern. We do not want to provide just a normal breakfast to our guests and that's why we are constantly improving on our breakfast section to provide our guests with a healthier start to their day.
Guest satisfaction has always been our priority. We appreciate your feedback as it helps us to provide you with a better stay than before. We would love to get additional comments from you, you may send them to knightsinnmd@gmail.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    4
    8
    1
    2
    4
See reviews for
2
7
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
NewYork
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2014

We went up to West Virginia on the way back we decided to stop over night stay and LOVED our stay here. They upgraded us to a Suite and helped us for a breakfast. Was able to see wonderful nature without walking outside and our room had a gorgeous view of the mountains. The only thing they lacked is a restaurant...

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2014

I was here last week for the weekend with my wife and as soon as we entered the lobby we saw a young desk clerk who was very friendly. After checking in he took us to the rooms and made sure everything was good and clean when we entered the room. Since we don't smoke so we took a non smoking room and no doubt the room smelled really good and fresh. The view from the room was awesome. No problem whatsoever except the Wifi but it got fixed in minutes as we reported so a thumbs up for the service. Also the breakfast was great. Undoubtedly, this is the place I'm staying in anytime I'm out to this area.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terra Alta, West Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 14, 2013

I spent Columbus day weekend here, hoping to enjoy Harpers Ferry, however thanks to our Government most of the historic sites were closed. The hotel was clean, newly remodeled, no carpet, so great for my allergies. Wifi was good, the room had micro and fridge. The staff was very friendly. The only complaint I had was the hot water heater was barely enough to take a quick hot shower. So if you are in a room with others you will have to wait about 1/2 hour between showers.

Room Tip: Non-smoking was truly non-smoking...smell no odor or residue.
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2013

Pretty clean hotel. We stayed there for over a week and felt welcomed and safe. The staff was great and always willing to help.

There are small remodel items that need to be addressed here, however you won't go wrong by staying here!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington,VA
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 27, 2013

Recently an Indian family has restored the old HILLSIDE MOTEL in Knoxville,MD, across the Potomac River from Harper's Ferry,WV, the historic Civil War town. This area is about 1 hour from Washington,DC. For years, there were no decent hotels in the immediate area. Now there is one! the '40s-'50s motel, completely rebuilt by "Freddie" the on-site Super, has been reborn. All the roof beams, the side beams, the sheet rock, the furniture, the fixtures, ALL NEW! It is a gem. Harper's Ferry is approximately 15" from the motel. A diamond in the rough. I am so pleased that this family, and FREDDIE have done this huge job! I had a great nostalgic stay. Well done guys! John Wise, Arlington, VA.

Room Tip: Get a Double room, they have 2 queen beds. Also, go to the Potomac Street Grille in Brunswick,MD...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia, USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

The Knights Inn is newly remodeled, clean and inexpensive. WiFi, cable TV, microwave and refrigerator. Highly recommended, very close to Harpers Ferry National Historical Park and rafting and tubing companies.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn Knoxville MD

Address: 19105 Keep Tryst Road, Knoxville, MD 21758
Location: United States > Maryland > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 1 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Knoxville MD 1.5*
Number of rooms: 19
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