We recently stayed at the Overlook Farm and were looking forward to it and excited about a great stay. That quickly changed as we were greeted by the innkeeper Michelle, who - while appearing relaxed and engaging - decided to drop the "F" word within 15 minutes of our arrival. We hadn't even made it out of the greatroom yet. There's a time and place for everything - and this wasn't it. Michelle seemed extremely comfortable with us despite having known us for less than 7 minutes and honestly, I was quite surprised at some of her comments of other past guests as well as some of the language she used. ( and trust me, I'm no prude - I've heard it all).
We never had a chance to eat breakfast as each day was scheduled somewhere around 0930 - which didn't fit our schedule as we are early risers and opt to be out and about before the crowds. Staying around for a 0930 breakfast (start time), etc would certainly end up in not getting to our destination til maybe around 11AM or later. We also asked what was for breakfast and were cavalierly told - 'Oh, I don't know - I usually don't decide until that morning'. Hmmm - so much for planning. What about special needs or allergies - i wonder how folks with those concerns deal with that. Very often, when staying at a B & B, when you let the inn know you will be leaving early in the days - they try to at least have something ready for you before you head out for the day - coffee, cereal, etc OR they send you out with a 'boxed lunch' type of meal to get you through the AM. Despite advising Michelle that this would be the case with us, these options weren't discussed.
Our room was OK - nothing great. It was obviously an add-on and not original, and the craftsmanship/woodwork was certainly not professional in appearance. Mouldings, trim , etc were uneven, mismatched and somethings missing completely. Oh, and a large hole/ space in the bathroom wall. Keep in mind - my comments are based on the "select registry" status this inn likes to advertise. This was by no means a Select Registry B & B.
What about bugs ? Stinkbugs - everywhere. Michelle mentioned as she did her walk through that they had been having a problem with stink bugs and we might still see one or two. Well, she was correct - they did have a problem and we killed 53 PLUS stinkbugs in a weekend.. I personally think that's absurd and i highly doubt they have taken ANY steps to address the issue. I am very familiar with these little bugs and as per my own experience, an appt with a reliable exterminator will greatly ease this situation.
I have stayed in worse motels but not B &B's. Unfortunately, if my friends were asking about staying here - regrettably, I would not be able to provide a favorable recommendation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I do apoligize for your unpleasant experience. I aim for everyone that walks through our door to have a wonderful experience and to make you feel "at home". Had I known you would be leaving early, Fruit, oatmeal, juices and pastries would have been left out for you. I do this often, when I am notified of an earlier departure. As for not knowing what is for breakfast, We have a fully stocked kitchen and pantry at all times, so I do not PLAN a specific menu, until I do find who has any dietary needs, or dislikes. I ask everyone if they have special needs, vegan , vegetarian, etc. We even have gluten free items on hand. When we have a full house it is hard to please everyone, but every extra detail to make you feel special is important to us.
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As for the stink bugs, we adress this issue DAILY ! We have had exterminators in , and can provide phone numbers. It is an ongoing battle, everywhere, not just here. No one dislikes them more than our staff. I do hope that there was something positive that made your stay a nice one.
I've been doing this for 4 1/2 years, and no one is more important than You and me making your stay memorable. I apoligize once again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.