even though while reading through every terrible comment made about this location in particular, the negative customers have to understand that Jessup, MD has gone through a lot of changes over the years, including this hotel. While management is striving to better the motel along with the staff and services, not every customer is right. a customer can walk into the lobby with a horrible attitude toward life, the front desk clerk could be as polite and courteous toward the customer and the customer could still make a meaningless complaint because they feel everyone should tend to their needs. I have been to this location many of times, and witnessed many customers attempting to take advantage of the staff and resources, thinking its a "five-star" resort. red roof inn is your typical, standard roadside motel for a one night or multiple night stay. sure, the motel is bug infested, but what isn't? all around you see nasty and hideous little creatures everywhere you go. I can't complain about the rooms. If you have a complaint about the rooms, just simply explain to the staff and they will help you the best they can, don't throw an attitude at them. a negative can create a negative or worse. where can you go wrong with what you pay a night. starting at $69.99 is not bad, although everyone thinks there should be more. for $70 a night, you get laundry, vending, top notch customer service, security, cable tv, free coffee and Wi-Fi, long distant calls around the US, faxing. what more do people want? I have witnessed customers getting hostile with overnight staff because they were locked out of their room and refused entry, mainly because the tenant was contacted numerous times that night to make a payment on her room but kept avoiding contact until later after hours. the lady had no money, but had money earlier in the evening for other services such as shopping. the staff had to contact the police to remove the lady because she became hostile toward staff. I also like to go on record and say that I am glad this motel has security working here. I definitely feel safe during my stay. security is polite and courteous, and makes sure that all trouble stays away from this location. all around, the staff, management have made this place better than what it was. thank you very much and keep up the good work.
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- Also Known As:
- Red Roof Inn Jessup
- Jessup Red Roof Inn