I arrived and decided to stay an extra day the front desk guy accommodated me with my needs to the fullest and asked me to make reservation online for the extra day i added to my stay, so i did right away also paid with my credit card well the bill that was charged to my account was for three days of stay which i agree, but on the day before my check out the girl in front desk asked me in a rude and discurtious way that i needed to pay and CASH if not i had to leave and my family was there with me she treated me like i couldn't pay and not believing me with reservation, she charged me more than i had already paid, she didn't want to hear me i even tried to explain that my reservation was online and also even showed her my account. However she didn't know where my reservation online was, she kept saying my credit card was used just to hold my room, so i reply okay it still going to be the same card i'll use to pay so why not wait until my check out and run it through ? Who knows what she was thinking. It was over all a horrible experience having to wake up to that argument with her with no need. But i can say the manager right away took good care of it also the non-smoking room was nice and clean. In the future i'll stay somewhere else with friendlier staff. ;)
- Also Known As:
- Red Roof Inn Jessup
- Jessup Red Roof Inn
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