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“Good price and Good service” 5 of 5 stars
Review of Red Roof Inn Washington DC - Columbia / Fort Meade

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Red Roof Inn Washington DC - Columbia / Fort Meade
2.0 of 5 Hotel   |   8000 Washington Boulevard, Jessup, MD 20794   |  
Hotel amenities
Ranked #5 of 8 hotels in Jessup
1 review
“Good price and Good service”
5 of 5 stars Reviewed December 27, 2012 via mobile

Stayed over the holiday,great service, very friendly staff and clean room. A little out dated, but will definitely stay again and I also wanna say thank you to the staff and manager for making me feel at home and yes I highly recommend this hotel Red Roof inn jessup! Great place to stay once again thank you

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, January 4, 2013
Thank you so much for the five star review, I'm glad you were able to enjoy your stay at our property. Your comments about the service you recieved will be shared with the team.

Thank you again for taking the time to post your experience with us here at the Red Roof Inn, Columbia/Jessup, we look forward to your return.

Thank you
Raneeka B
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71 people have reviewed this hotel

Traveler rating
    30
    11
    10
    6
    14
See reviews for
9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Knoxville, TN
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 12, 2012

We were traveling with a young couple who did not want to spend much on hotel rooms and we had stayed in a nice Red Roof Inn the night before in Virginia. By comparison, this was like a different chain. It was a motel style where the other was a nice looking hotel. The other included breakfast, this one did not. The room in this one was much smaller. We could barely pass each other in the room. The heat was hard to regulate. We had it on around 70 degrees, and woke up around 2 AM in a sweltering room. The air conditioner had been turned off, so we turned off the heat, turned on the fan and opened the door to the outside. It was below freezing and we fanned the room with the door. The funny thing was that the other couple said that they got up around 2:00 and had to open the door and fan the room. The people were nice enough, but it just wasn't a good quality, even for the low price.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, November 13, 2012
Thank you for taking the time to write a review about your experience at our property, it is only through valued guest like yourself that we are able to see where we can improve ourselves for our guest.

I realize you stayed at one of the New Gen properties which must have been a very pleasant stay! Just so you know we are also expecting the same or similar renovation in the upcoming New Year.

Thank you for staying with us! We look forward to your return in the near future.
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 26, 2012

As a entertainment professional this location put me right in the middle of 2 major locations for communicating with new and existing talent, recording artist and entertainment professionals. I was extremely pleased with all the assistance I received from the front desk staff on getting to appointments and meetings which were easily accessible from major interstates and parkways. The management and front desk staff were awesome along with the housekeeping and maintenance personnel. Thank you for your down home hospitality!

;-) The Real Tristan Knight, III

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, October 8, 2012
My staff and I would like to thank you, for taking the time to post such a nice review about our property,

We try hard every day to meet our guest needs, although sometimes we may not always succeed! it sure feels great when guest like you recognize our efforts.

Thank you again, and we look forward to continuously serving you.

Sincerely,
Raneeka
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Elkridge, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 25, 2012

Clean and quiet room conveniently located close to the interstate, a shopping plaza and numerous eateries. My husband, dog and I felt right at home for our stay. Both the Manager (Raneeka Boulhassne) and Front Desk personnel are professional, polite and knowledgeable; willing to go the extra mile to provide exceptional customer service. Ms. Boulhassne has trained her staff well and should be commended because it shows when she is not on premises. We thoroughly enjoyed our stay and would highly recommend it.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, December 11, 2012
Thank you for taking the time to let us know about your experience. We believe in simplicity and affordability without giving up quality. We strive daily to provide every guest with an immaculately clean room, comfortable stay and excellent customer service!

We value you as a guest and look forward to continually serving you.

Thank you,
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Jessup, Maryland
1 review
5 of 5 stars Reviewed September 25, 2012

The Manager Raneeka Boulhassane and her front desk staff go out of their way to ensure that the needs of the residents are met. Additionally I would like to take a moment and comment on your housekeeper "Mariela" for the awesome job she does at the Red Roof Inn. Mariela cleans each room as though it were her own home, she takes pride in her work and always has a smile on her face. If it were possible to be awared "Employee of the Month" I truly believe she would hold that titleas long as she is employed. My hat goes of to such an exceptional woman and may others learn from her example. Hats off to the Manager!

Connie Johnson #122

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, December 11, 2012
Thank you so much for your kind words! I am very happy to hear that you enjoyed your stay and received the service you so much deserve as a valued guest of ours. I sincerely appreciate you choosing to stay with Red Roof, Jessup. I will pass your comments on to my team as I am sure they will be even more motivated to continue providing great experiences for our guests.

Thank you,
Raneeka B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkridge, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 6, 2012

The front desk staff is awesome and very polite using your last name and Mr. or Mrs. before speaking with you! The manager (Raneeka Boulhassne) is unparalleled in making sure that her customers and staff have what is needed to every request. Our cleaning lady (Mariela) took such care in cleaning our room as if she were cleaning her own home which is extremely impressive. Hats off to such a wonderful job in maintaining an awesome hotel and the manager should take a bow!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, September 10, 2012
I just want to take the time to thank you for such a wonderful review about our Hotel and staff, We are in the business of customer service and doing our best to please our guest and we survive everyday towards that. But it is always nice to be reminder that we are appreciated.

Thank You,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 7, 2012 via mobile

Great place to stay. Fantastic value a lot of bang for your buck! Clean rooms!! Safe location with cameras in parking lot! Short distance from great restaurants and interstates! Have smoking and non smoking rooms.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI187MGR, Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review, September 10, 2012
Thank you very much for taking the time to let us know that your stay was comfortable, clean and welcoming, it is customers like you that make our jobs all worthwhile. We are in the business of hospitality to serve you our guest, so when we are acknowledged, it really feels great!

Sincerely,

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Washington DC - Columbia / Fort Meade

Address: 8000 Washington Boulevard, Jessup, MD 20794
Location: United States > Maryland > Jessup
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Jessup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Washington DC - Columbia / Fort Meade 2*
Reservation Options:
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Also Known As:
Red Roof Inn Jessup
Jessup Red Roof Inn

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