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“Nice place” 4 of 5 stars
Review of Sleep Inn Jessup

Sleep Inn Jessup
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Sleep Inn Jessup
2.0 of 5 Hotel   |   8145 Washington Blvd, Jessup, MD 20794   |  
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Ranked #2 of 8 Hotels in Jessup
NYC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice place”
4 of 5 stars Reviewed May 30, 2014

The room is clean and check in was quick and easy. We had a small problem with the toilet (it wouldn't flush) but the manager came up and fixed it quickly. The room phone didn't ring through to the front desk so we had to go to the desk to complain. The refrigerator didn't work but we didn't both with that. The beds are comfortable, the room is quiet, and we slept well. Breakfast is typical - cereal, bagels, waffles. The coffee maker refill light was on and we asked the hostess to refill that but she said that there was still coffee in the machine. There was, but it was very weak and in need of new grounds.

All things considered I would stay there again.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn M, Front Office Manager at Sleep Inn Jessup, responded to this review, June 1, 2014
Dear Valued Guest,

I would like to Thank you for your recent review for our property here at the Sleep Inn Columbia Gateway.

We take the feedback we get from our guests very seriously. We do appreciate you for taking the time to do so. Please accept our sincere apologies for the issues you may have encountered in the breakfast area with the coffee. We have since resolved the issue and we certainly hope to see you again in the near future. If there is anything else I can do for you please do not hesitate to contact me directly at the property.

Again, we thank you and appreciate you very much.

Best Regards,

Kristine Harvard
Front Office Manager
P (410) 799-7794
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    11
    10
    2
    4
    2
See reviews for
5
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2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Top Contributor
117 reviews 117 reviews
29 hotel reviews
Reviews in 54 cities Reviews in 54 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 29, 2014

I chose this place because of the reviews on here, and while it wasn't the hilton, it was ok, the room was mostly clean, the bathroom could use a little updating, the beds were comfortable, the air conditioner is in a bad position blowing directly on to the bed, breakfast was ehh but ok. I would stay here again if I needed to but wouldn't go out of my way for it.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn M, Front Office Manager at Sleep Inn Jessup, responded to this review, June 1, 2014
Dear Valued Guest,

I would like to take a moment to Thank you for the recent review on our property here at the Sleep Inn Columbia Gateway.

I am saddened to learn that during your stay, the hotel failed to exceed your expectations. Please accept our sincere apologies.

We do appreciate you as a guest, and would like to offer you a 10% discount on your next stay here with us. Please feel free to contact me directly if you may have any other concerns.
Hope to see you again in the near future.

Best Regards,

Kristine Harvard
Front Office Manager
P (410) 799-7794
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 13, 2014

We stayed 040914 one night. Very good value. No problems at all. Everything worked. Very clean. This Sleep Inn had fancier furnishings than the other Sleep Inn's in which we stayed on this trip - really quite nice. Breakfast ok. About midway between Baltimore and Washington DC. We would definitely stay again. Good staff.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn M, Front Office Manager at Sleep Inn Jessup, responded to this review, April 14, 2014
Dear Valued Guest,

Thank you so much for taking our on line survey. We appreciate your business and the high rating that you provided us with.
We take the feedback that our guests give us very seriously. I am pleased to hear you expectations were met here at the Sleep Inn. We hope to see you again soon in the near future.

Thank you again.

Best Regards,
Kristine Harvard
Front Office Manager
P 410-799-7794
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downers Grove, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2013

Had two recent stays at the Sleep Inn Jessup. Very pleasantly surprised the first time, prompting a repeat stay when back in the area.
Great value, very clean, extra amenities such as in room microwave and refrigerator, breakfast included, pool and exercise room.... all for a very reasonable price. Front desk staff so VERY accommodating and service oriented. This is a smaller and intimate property, very quiet.
I absolutely recommend this motel!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

I travel up here for work, and I will never stay anywhere else. The place is clean and the staff is super friendly . One time I left a really nice jacket there I called them and they send it to me. Most places would never do that. If you are in the area I would stay here!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
82 reviews 82 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 2, 2013 via mobile

Perfect for a one-night stay. Bed was very comfortable. Liked having a fridge and microwave in the room. Staff was attentive. Continental breakfast was basic but satisfying. Enjoyed my banana nut muffin and coffee.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia beach, virginia
Top Contributor
52 reviews 52 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 19, 2013

I was very pleased with the place.
If you are looking for a hotel that has a deluxe breakfast this on is not it.
The room was very nice. I got a King size bed that was comfortable.
The only down fall is that they have ants.
Christine that works the front desk was very friendly and helpful telling me how to get around.
The room has a micro/refreg., the ac works great, nice tv, and I love that the room that I had had only a shower in it. I am not a bath person.

Room Tip: rooms that are not hooked together are quieter.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Jessup

Address: 8145 Washington Blvd, Jessup, MD 20794
Phone Number:
Location: United States > Maryland > Jessup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Jessup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Jessup 2*
Number of rooms: 1
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