We stayed here for a month waiting to close on our house. I was a bit worried from other reviews I have read, but it was not near as bad as some of the reviews. Maria is great at making sure you room is clean. We always knew when she cleaned our room as it smelled great every time. Karim is very friendly and always working hard. We had a lot of snow when we stayed here and he was always making sure the walks were cleared and the stairways were cleaned from all the snow tracked in. He was always trying to help us carry stuff up to our rooms as well.
Our only complaint is that as pet owners who clean up after our pets, we were disappointed in others staying here that did not clean up after their pets. Not sure what the staff can do about that as they should not have to clean it up, but it was really gross trying to find places to walk our dog without having to look for doggy land mines.
And we would love to have an oven in the room. I have an indoor grill so that helped with dinners and not having to eat out all the time.
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