We checked-in at Extended Stay America in Jessup Maryland for about 3 weeks now. I went out
of State on one week-end. When we came back, our room was well-kept, has new towels, new
bedsheets and the room smells very good. Everything was clean and in order. My personal thanks to Claudia, Karim and Marie! Good job, guys. Definitely, I would come back and recommend your hotel to my friends.

This property was pretty decent for an extended stay that doesn't have housekeeping except every seven days. Front desk personnel was very courteous and helpful. Anything we needed, they were eager to give us. The bed wasn't the most comfortable but it was only for one night so it would do. Only complaint was the TV remote didn't work. Don't know if it needed batteries or what but it was cool cause I was only watching football anyways so no need to keep changing the channel. Would stay again for another one night stay.

Great staff, good place for a modest budget in mind. Great to have a kitchen to cook while away from home. In walking distance from strip mall, fast food there in case you want to treat yourself. There is also a laundry on site. Only down side is there is no pool or gym.

Our family of 6 made reservations for 2 non-smoking rooms a week in advance, and confirmed the day before. When we arrived, we were told there were no adjacent, king/double rooms as we had reserved, and were shown a (reeking) smoking room (which we declined). Lacking any rooms with double beds, the front desk suggested we go to Wal-Mart and purchase an air mattress for one of our children (while two or three sleep in the room's queen bed.) We did so, only to return and learn the hotel had no way of inflating said air-mattress. There were no roll-away beds in the hotel. ???!!!

Carpets dirty and worn; no shampoo, hairdryer in the run-down bathrooms. Gross inefficiency and unprofessionalism at front desk. When we inquired as to whether breakfast was included, we were told, "I think so...I think they started it today." Where would it be served? "I don't really know. I think here (gestured to vacant area in front of desk)". Unquestionably the worst hotel we have ever been stuck in. (Was evidently rescued from bankruptcy).