I must say I've stayed at many hotels and many Marriott hotels and this one is by far one of my favorite of all time, if not THE best hotel I've ever stayed at!
I had looked at all of the hotels in the area and the reviews were average at best. I was very worried that I would have to end up settling for a sub par hotel experience when I stumbled upon the Marriott using Google Maps. I happened to be working on the UMD campus so I was eager to book this hotel immediately not only because it was a Marriott, but because of the superb location as well.
Upon booking I did look at the reviews and most were positive and some were average but I had never been disappointed with a Marriott before so I had high hopes. Oh, and the price was not only competitive, but cheaper than some of the other options - and for a Marriott! I did not hesitate to book.
Upon entering the actual hotel, hotel staff at the front desk greeted me and my significant other with such eagerness and care that I thought we were the only guests in the hotel for that day! I was so surprised, even for Marriott this experience was above and beyond. The single best service at a hotel I've ever received! The staff was polite, helpful and very happy to make sure our stay was going to be great. I wish I could personally thank the younger man (whose name I forgot although it might have started with a T) who was the front desk because he did a great job!
The amenities were superb as with all of my Marriott experiences. This is why I make it a point to stay at these hotels as a Member. Always clean, upscale decor and NOT outdated or dirty. You did not disappoint here in any way. The staff even made sure we had a refrigerator in our room as a special request as well as late check out for the next day (1pm). Again, they went above and beyond and we noticed, and it made our stay that much better because of it!
We ate at the Hotel restaurant which was right across the way in the other building. The all-you-can-eat buffet not only offered great variety and taste, but again, the price was very reasonable. The drinks were also very fairly priced. The service at dinner was excellent as well.
After our meal it was getting close to watching the fireworks on campus and the staff (our waiter) had taken the time to walk us out to some private seating that was reserved for guests. We had excellent front row seats to watch fireworks together. It was awesome to have experienced such fantastic, above-and-beyond service.
Overall I would proudly say that I would not only recommend this hotel to others but I would encourage others to try staying in this hotel for occasions such as the 4th of July because it was such a delight. They truly went above and beyond, especially when it came to service. In this day and age it always feels like staff go through the motions and do only what they are told and do just enough to 'get the job done'. But not at this Marriott. It was as if each member took so much pride in doing their job to the fullest and providing such superb service and I wanted to make sure that I took the time to let you all know that you did do a great job and that we noticed and we look forward to staying at this hotel again!
If you want a fridge or a specific floor, then ask for it. This hotel is very accommodating and will...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THANK YOU for such a fantastic review! This was the first year we had this special package, dinner in The Common combined with a spectacular view of the fireworks, and it was a huge success! We plan on doing it again next year and know it will be even bigger and better! I am so glad you enjoyed the holiday with us.
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If you wish information on future events, we have a facebok page (TheCommonCollegePark) and we will eventually have an events calendar; both sound like something you would be interested in. Check it out!
Thanks again and I know we will see you back here soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.