My caveat is that I stayed here with my family of five on Marriott Rewards points for a football game at the University of Maryland so I wasn't too concerned with having an exemplary experience.
Upon checking in, the attendant was in the back office and I had to wait a couple of minutes for her to come out, which I consider unacceptable. I also am consistently amazed how frequently I don't get a thank you for being a Marriott Elite member. Those are the little things that can make a stay more pleasant.
I will say that the two ladies manning the Concierge lounge were the best I have ever experienced. It was around 9 PM at night and the concierge lounge was still open (said they would close at 7:30 PM). They were cleaning up, but allowed us to come in and bent over backwards to supply my children with cereal, yogurt, milk, etc. They went way beyond the call of duty and we were very appreciative after traveling a couple of hours in the car with the kids for helping get us comfortable. They're positive experience moved the rating from three circles to four circles. They should be commended for their excellent customer service.
The room was your average Marriott room. I had trouble with getting a clear picture on ESPN, though the kids didn't mind as Cartoon Network came in perfectly.
The hotel provided a breakfast the next morning. There was a crowd and they ran out of pancakes and oatmeal. I never saw more pancakes and food come out. I didn't see the attendants bending over backwards to ensure everyone that there would be more food.
As I mentioned, we stayed there for a football game and the location was excellent. Parking was included with our stay and it took us ten minutes to walk to the football stadium with our three younger children.
The stay met our expectations and everyone slept well. Our stay was a success and we would do it again....on Marriott points.
- Official Description (provided by the hotel):
- A truly modern travel experience awaits at the LEED-certified College Park Marriott Hotel & Conference Center. Minutes away from the University of Maryland campus, our hotel offers guests a superb location, luxurious amenities, and comfortable, eco-conscious accommodations. Each of our renovated guest rooms and suites features details like plush designer bedding, THANN bath accessories, and free Wi-Fi Internet. Enjoy access to our 24-hour fitness center, and dine with us at our signature restaurant, The Common, which offers guests contemporary pub fare crafted from locally procured ingredients. If you're visiting College Park on business, take advantage of our 40,000 square feet of venue space and variety of on-site corporate facilities. We also cater to weddings and social events in our elegant ballroom spaces, the largest of which can accommodate up to 650 guests. Whether you're here for work or play, come discover why the College Park Marriott Hotel & Conference Center caters to the savvy traveler. ... more less
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- Also Known As:
- The Inn & Conference Center, University Of Maryland University College Hotel
- The Inn And Conference Center, University Of Maryland University College
- Marriott Conference Center Hyattsville
- College Park Marriott Hotel & Conference Center Maryland/Hyattsville