We stayed at this hotel while visiting a local college. We knew we would arrive at 1:30 am and have to get up at 5:30 am to make it to our appointment. There were 4 of us travelling. I called ahead to make sure that there would be 4 sets of towels in the room. I was assured that there would be. Unfortunately, there were only 3 towels and 2 washcloths in the room. With only 4 hours to sleep, I didn't want to waste time trying to track down additional towels. We made do by using the small hand towels. Upon check out that morning, I informed the front desk clerk about this situation. It was obvious he thought it was not a big deal nor did he care. If a reservation is made for 4 people, then there should be adequate supplies for 4 people. If a customer calls ahead to confirm that adequate supplies are in the room, then that is a second chance for a hotel to make sure that this occurs. The hotel is nice. The breakfast only opened at 7, so we only could grab a quick bite on the way out the door. Breakfast looked good, but the omelet station was not open yet at 7:10. It was a pricier option than other hotels we considered. The advantage for our family was the 2 beds plus sofa bed. I rated this hotel average. Customer Service and Housekeeping was terrible. The hotel location and amenities were very good.
- Official Description (provided by the hotel):
- The Embassy Suites Hunt Valley is conveniently located near Baltimore’s beautiful Inner Harbor, Oriole Park at Camden Yards, and many fine shops and superb restaurants.Combining excellent accommodations with superior customer service, this all-suite hotel features beautifully decorated guestrooms that include a spacious living room area with microwave and mini-fridge. Guests are invited to a cooked-to-order breakfast each morning, and Manager’s Reception held nightly in the hotel’s atrium. Experience casual dining, at the Hunt Valley Grill, offering great American cuisine, cocktails and friendly service! Make your stay a pleasurable one… at the Embassy Suites Hunt Valley! ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Baltimore - North / Hunt Valley Hotel Hunt Valley
- Embassy Suites Hunt Valley
- Hunt Valley Embassy Suites