Thankfully my experience wasn't as bad as the reviews I just read below. Perhaps they finally did some work?
We stayed just one night for a nearby wedding. The staff was friendly and even had a shuttle to and from the wedding venue which was nice.
The rooms are spacious and affordable. The air quality isn't the greatest, I'm guessing because pets are allowed, but they seemed clean otherwise. All rooms are suites from what I understand (ours had a kitchenette and living/sitting area plus large bathroom), and I do like the layout - it feels more home-y than like a motel.
That being said, some people have clearly made this hotel home. We encountered some interesting characters on property and also found it hard to sleep as another resident pet barked for hours into the early morning. When someone in our party complained, the front desk told her it was a nurse guest working an overnight shift who just left her dog alone in the room. Nice.
One huge complaint - we called for extra pillows - each bed had two very thin pillows plus a throw pillow. The man told us extra pillows were not available and to use what was in our closet - which was one pillow when there were 2 beds and 4 people in the room (not to mention the room could sleep 6 with the pull out sofa!)
Breakfast was your typical continental hotel breakfast. No need to complain as it was the typical fare.
Overall, I wouldn't vacation here, but it served our purposes well for a one night visit.
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- Also Known As:
- Chase Hotel Hunt Valley
- Chase Hotel By Woodfin