The whole hotel was spruced up and attractive. There is a Denny's attached to the hotel which was very convenient for our late night meals. The staff was very friendly and accomodating. It's so nice to see people smiling and helpful! They recommended some restaurants which fulfilled their promise. The breakfast is delicious and hot. There is a shuttle that will take you to a five mile radius free (of course you tip the driver) and it is on 24 hours a day. I love that shuttle. We were near the elevator but had no problems with noise or sleeping. The room and bathroom were spotless and well stocked everyday.The beds were comfortable and I love that the pillows are marked firm or soft! Our wake up calls were reliable and on time We did have some communications issues with the Front Desk. It was not possible to get a call back when promised and we almost missed our train once. We met with the manager, Tamika Brown who was very nice and made adjustments for our inconvenience. She turned my attitude around and I will certainly stay here again.
- Official Description (provided by the hotel):
- Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more less
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- Also Known As:
- Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
- Holiday Inn Hanover
- Hanover Holiday Inn