This hotel goes one better than the routine Holiday Inn Express brand hotel. We knew something was different the moment we walked into the lobby. As an IHG member we routinely receive a welcome package, (cookies and bottled water), upon checking in. However, this hotel did one better and you got to spin a "wheel of fortune". You could "win" snacks, drinks, or IHG member points. I enjoyed this much more than the normal welcome package. While checking in we were invited to the "manager's reception" taking place that evening. Staff and management were very professional and attentive to everyone's needs. The rooms were clean and the bed comfortable. The only downside to our stay was poor internet reception in our room.