I have stayed here many times on business when flying out of BWI early the next day. I am a HI Gold member and always had a good experience before. I booked a room with my reward points and they will not honor the park and fly program. I would not be upset except that when I booked with my points nothing was alerted on the HI website about them not honoring the points for park and fly. I offered to pay and was refused this option as well. I have to say this is not the way to treat your frequent travelers who use their points in a hotel that you also use for business. I have made the decision to not stay here ever again when I am traveling on business because I want to give my business to a company that appreciates my business.