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“good value” 3 of 5 stars
Review of Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
2.5 of 5 Hotel   |   7481 Ridge Road, Hanover, MD 21076   |  
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Ranked #7 of 13 hotels in Hanover
Long Beach, California
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“good value”
3 of 5 stars Reviewed July 7, 2008

Had free shuttle pick us up at the BWI Marc/Amtrak station - just called hotel when we arrived and the shuttle was there 15 minutes later.

Very nice people working at this hotel - all front desk staff, breakfast person and both shuttle drivers.

Good value for room - only staying long enough to sleep and eat a quick breakfast. Room was clean - but the beds were small - we were sure they were not Queen size - must have been Full size beds.

Free hotel shuttle to BWI Airport in morning - upon checking in, staff asks if you want a wake up call next morning and the shuttle service - very impressive.

  • Liked — close to airport
  • Disliked — nothing
  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 people have reviewed this hotel

Traveler rating
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 11, 2008

Check in: Toilet had urine had to clean my self! Floor was filthy in room. Check in had us wait till 4pm to check in and we were the first people to arrive. Slow (---) service. Expensive! seeing the red roof is right next door for half the price and is nicer! :)

  • Stayed June 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Ana, California
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed May 19, 2007

The staff were very friendly, changing our room for a room with a pull-out bed, since our daughter was joining us. When we asked for pillows and a blanket, the staff brought them fast and with a smile. The rooms were clean, the air conditioner worked well, and the room was a decent size. We were quite satisfied.

  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, MD
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 2, 2007

What happened to you Holiday Inn Express! You used to be a really nice place to stay but wow!! You need a makeover. Rooms are starting to show wear & tear. Carpet is starting to look worn. The bathtub tiles have cracks and lots of mold & the place is starting to smell & this is not just coming from 1 room; I had the privelege of seeing 3 rooms because I wasn't satisfied with the rooms I was given. Wall paper starting the peel and curtains were dirty. For years I have always stayed here because they offer courtesy transportation to/from BWI airport. Has always been real nice. Not this time. Haven't stayed there in over a year. Breakfast is still good. Was wondering why they weren't busy over the Christmas holidays, must have been the lack of cleanliness. I might be looking for a new place to stay when leaving out of BWI

  • Liked — courtesy transportation to/from airport
  • Disliked — just dirty
  • Tips/Secrets — you might want to consider an alternate lodging
  • Stayed December 2006, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middle TN
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 28, 2006

I would definitely stay here again. Room was clean and comfortable. Staff was friendly and very helpful. Breakfast bar was well stocked and clean. Arundel Mills Mall is only 5 minutes away with plenty of places to eat. If you want to go to the Inner Harbor or Washington DC you are only minutes from the interstate. The free shuttle to the airport or the Marc Station is a big plus. We rented a car but still used the shuttle to take the Marc train to DC.

  • Liked — Shower head
  • Disliked — Curtains did not close all the way
  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 18, 2006

This is the third time I have stayed at this hotel and I do not know if I will be able to stay again. The first time was o.k. . The last two times the room was unclean. My last visit was very suprising... there was mold in the shower and severe stains on the carpet throughout the room. The bed covers had burn wholes and stains. I will find somewhere else next time.

  • Liked — Location
  • Disliked — Cleanliness
  • Stayed August 2006, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, VA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2006

The shuttle picked me up at the airport and brought me to the hotel. I had mentioned that I was new to the area. So the driver told me what near the hotel and offer to drive me to the mall that was near. This service was a plus since I had no idea where I was. That evening when I got back I forgot that I did not pack a charger for my cellphone the frontdesk lady let me use hers. I have stayed at different hotels but this experience was wonderful I will choose this hotel again when I return to the area.

  • Liked — Microwave
  • Disliked — Nothing
  • Stayed August 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Express Baltimore - Bwi Airport West Hotel
Holiday Inn Express Baltimore
Holiday Inn Hanover
Hanover Holiday Inn
Address: 7481 Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Hanover
#7 Business Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Official Description (provided by the hotel):
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 
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