We travelled with our 2 small kids & stayed overnight there in March 2013 to catch a very early flight out of BWI the next morning. Check in was easy. They even had a spin-the-wheel game to win a free snack or drink (which was a hit with my 7 year old). Room was clean as a whistle. Check out was fast. The desk clerk gave us easy & perfect directions to the airport. We did not use the shuttle service. I would stay there again anytime.