Stayed with their park and fly package which is a great day. Check in was smooth, friendly and the rooms were recently renovated so they were wonderful. The shuttle driver that early am (6 am) made 2 runs to the airport so that we would not be crowded and was wonderful and personable even though his shift was ending at 6 am. Love it when the overnight guy is on it at the end of his shift - I realize how hard that can be. However, the return trip the following Saturday night was a mess. The front desk person was less than helpful and professed to be the manager on duty. Shuttle took over 40 minutes to get to us and another group waiting for us, blamed everything from the rain, to traffic ( 10 pm) and kept repeating he is doing his best. If he had just made a pick up at the airport and was in route to the hotel and would come back after - that is fine. But be honest - excuses are poor customer service. So would I stay again - maybe. If the last part of the journey wasn't so unpleasant, I would not hesitate to book again - now not so sure.