Check in was challenging. I arrived in the evening after an exhausting flight across the International Date Line. I needed to extend my stay one night, and as a Priority Club member, I thought this would be easy as long as they had a room available. The attendant was an older woman with a British accent who kept fiddling with the keyboard and telling me that in order to do this I would have to physically move to another room. This made no sense to me, and I told her to just book me in any room where I could stay two consecutive nights. I was so tired I slumped over the counter and put my head down for a while until she finally agreed to let me stay in the same room for two nights. She made it seem like a huge favor. Huge pain in asparagus. Breakfast service and coffee excellent, however dining room and lobby TVs have CNN news all the time which is obnoxious. I saw a desk clerk change from sports to CNN so he could watch from the front desk. But it is clean and the stuff works.
- Official Description (provided by the hotel):
- Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more less
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- Also Known As:
- Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
- Holiday Inn Hanover
- Hanover Holiday Inn