I eat at this store regularly but back in July I was especially impressed by the level of service. My family was visiting for the week and they love Panera, so we stopped and at here for dinner. After we had ordered we went and sat down and waited for our food. Well after 20-25 min our food hadnt been called up, so I went to investigate. It turned out they had misplaced our order. The manager immediately rectified the situation by giving us a massive desert tray. To say the least we were extremely happy, they didn't need to do that, we would have been happy just getting our food. Thanks arundel Panera!
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