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“Good restaurant ” 4 of 5 stars
Review of The Prime Rib

The Prime Rib
7002 Arundel Mills Cir #7777, Hanover, MD
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Ranked #39 of 103 Restaurants in Hanover
Cuisines: Steakhouse
Dining options: Dinner, Late Night, Reservations
Restaurant details
Dining options: Dinner, Late Night, Reservations
Level Contributor
76 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good restaurant ”
4 of 5 stars Reviewed February 6, 2014

Service excellent , food was good , ambient really nice , I don't think that is price of food does not match ,is very high ....

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61 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Potomac Falls, Virginia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Food Worth Paying For!”
4 of 5 stars Reviewed January 15, 2014

The entry is inviting. Nice sized bar area which you walk through to get to the dining room. Accomplished pianist was performing during our entire dinner. Large variety of seating options. Tables with benches, tables with window views of the outside, outdoor seating. Outside side area for cigar smooking. Looks like a room right off the Ralph Lauren Home design web site right down to to the black walls. Tables with views of the the casino...etc. We chose to sit in wingback black leather club chairs. Bread was warm, hard and almost tasteless. We ordered wine by the glass and sparkling water. The bottled water was chilled on a stand tableside. The waiter was lack luster a bit slow with a limited vocabulary and experience. We ordered the aged steak, the lobster and crab legs. Our accompaniments were mushrooms, mashed potatoes, sauteed onions and spinach. The steak was cooked perfectly medium. The lobster was excellent and tbe crab was the best I've ever had in a restaurant. The temperature of each dish was just right. The portions were generous. The food left me satisfied; however, the waiter left much to be desired. The crying baby throught the entire dinner reminded me of why I chose not to take my infant. Total for two, $225 plus a 20% tip. We ordered no appetizers nor any desserts.

  • Visited January 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellicott City, Maryland
1 review
“Poor experiance. Go elsewhere and save yourself a bad experiance”
1 of 5 stars Reviewed January 9, 2014

I’m not one for reviews, when I do post one it is usually for good service however I’m posting this negative review for The Prime Rib. 6 friends and I went to celebrate a birthday. We showed up a little early, roughly 15 minutes before. The hostess said that we could take a seat at the bar and the table would be available soon. While we were at the bar the Hostess never came and got us and we had to remind her twice that we were waiting after we have seeing 3 parties leave. We got seated nearly 45 minutes after our reservation time had passed.

Once we were seated things seemed to be ok, It took a while to get things going. They were fast with the wine, since my wife and I are not drinkers we had to wait a while to get our drinks. Which we had to ask for. They never asked us. Let’s just say service was lacking throughout the whole evening. Other people asked for water and never received it, two people asked for tartar sauce and never got it either.

The food: While some people said it was good there was a definite agreement that some of it could have been much better. The fries that are billed to be some of the best are no more than fries that you could get at a grocery store. They were cold. My Ribeye was cold and had no taste. The food was overpriced to say the least.

At the end of the night we were ready to leave and told the waitress we needed to split the check. We marked what was ours and off she went. When she returned everyone started signing and I looked at my bill to find that I was overcharged $30. Not a big deal, I figure she can take care of it real quick and we can get out of here. When we were able to get someone to see us 20 minutes after the bills arrived they went back corrected the mistake and we were on our way. Standing outside we all were discussing what a poor experience we had and said our goodbyes for the night. Story doesn’t end there.

Two days later I check my bank account. I had a charge of $555.66 and another charge for $411. My wife and I total meal was $114. After being more than a little angry and trying to get in contact with the restaurant I decided to wait and see if they caught their mistake. Finally the $411 charge dropped off. Leaving my friends and I to split the tab after the fact because guess what neither of them were charged their portion of the meal.

I highly suggest that people rethink going to The Prime Rib at Maryland Live Casino. There are many other places to go with much better service and competency.

  • Visited January 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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District Heights
Level Contributor
4 reviews
“Best food ever”
5 of 5 stars Reviewed January 3, 2014

Everything was perfect, the food the service and the ambiance. Great entertainment with the band, and the balloon drop was fun.

Visited January 2014
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Baltimore, Maryland
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“The Prime Rib Restaurant - Hanover, Maryland”
3 of 5 stars Reviewed December 31, 2013

The Prime Rib Restaurant or Steak house has three location in the Baltimore Washington areas. I have now experience all three with the latest being the newly opened Prime Rib Restaurant at Arundel Mills or Maryland Live Casino. The most recent experience was my second visit there within a month with the first visit being very un eventful and the food on that particular visit not especially appetizing. The bottom line,for a five star priced restaurant, the service was a four, atmosphere a three,food was about a three and one half. Wait staff was very professional but not genuine in the delivery of friendliness, much to plastic, not their personality more playing out the name. Atmosphere for upscale dining in the main dining room very, very causal. I was dressed according to the website statement of dress code which was jacket,no jeans, tee shirt to be covered by jacket with the bar to be the place where the under dressed diner was to go. Well my dinner partner and I felt over dressed in jacket and slacks sitting next to jeans, tee shirts and very casual diners. The food was ok with the crab imperial very tasty as well as the potatoes au gratin. The stuffed flounder was very,very dry as if it had set under a hot lamp too long. We had to send it back. Not what you would expect with five star dining. Watch out for the $10 dollar baked potato, o my!!! What a joke. The ultimate in "we will charge you what we want" attitude and you will pay!! :) However a nice touch was the covered outside area where we did enjoy a cup of coffee and a cigar. The good thing is this Prime Rib location seems to be distant from the DC location and the super superb Baltimore one. Has a long,long way to go to be considered a good "Grill".

  • Visited December 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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