Although we stayed here one night I will definitely return. Front desk staff was very friendly, and helpful upon check-in. Also suggested the social hour which I would never known about. When I came down later for ice I was helped by filling my entire ice bucket for my fridge. I liked the overall down-home feeling as well as it's convenience to the Mall,movie theater, restaurants, etc. Found it to be quiet as well. Not sure about the other reviews, but I would recommend.