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“Inauguration and NYC trip” 5 of 5 stars
Review of Residence Inn Arundel Mills BWI Airport

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Residence Inn Arundel Mills BWI Airport
3.0 of 5 Hotel   |   7035 Arundel Mills Circle, Hanover, MD 21076   |  
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Arundel Mills Experience
Ranked #11 of 13 Hotels in Hanover
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Inauguration and NYC trip”
5 of 5 stars Reviewed January 23, 2013

We stayed here for the inauguration. It was excellent, from the rooms to the staff and the breakfast.

We stayed in a one-bedroom suite for seven (7) days. The rooms were super clean and spacious. The furniture and décor was updated. The only drawback is the walls are very thin, so watch what you say, the people walking down the hall will hear you.

The breakfast and dinner socials were excellent. By the way, this is hotel did not serve the mediocre continental breakfast, there were pancakes, waffles, eggs, bagels, country cooked potatoes with meat in them, pork sausage links, beef sausage etc. The breakfast bar had a variety of choices.

The staff was friendly and accommodating. We had no problem with setting up our shuttle ride to and from the train station (we used the train to go into Washington). The driver was even helpful with suggestions of places to eat in the local area. I have stayed at a lot of Residence Inns and this is by far the BEST property.

The hotel looks as pictured on the website. We had some of our friends come over that were in town for the inauguration, we sat in the lobby, ate together and fellowshipped. What can I say; this hotel is very warm and inviting. You can’t go wrong staying here. If I were visiting the Washington/ Baltimore area I would defiantly stay here again, it is easy access (even walking distance) to the local shopping mall, eateries, and grocery store.

Thank you Marriott for a pleasant stay.

Room Tip: We stayed on the second floor did not hear much noise above us.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review, January 24, 2013
Thank you for your review! Our team works hard every day to make special connections with our guests and we are happy that you enjoyed your stay. Don't wait four years until the next Inauguration to come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    34
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    7
    4
    4
See reviews for
21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 20, 2013

Stayed here for a 4 day business trip which was fine - although I had planned to stay here as part of my holiday beforehand, so glad I didn't as I really would have been bitterly disappointed.

For business it was fine, eating breakfast from polystyrene bowls with plastic spoons was a little disconcerting and having to walk down to reception to grab some hot water for a cup of tea wasn't great either.

Staff looked bored and spent most of the time on the phone to friends instead of serving customers, I felt like I was an unnecessary distraction. The whole place was tired and depressing. One of the shuttle bus driver was rude and I almost feared for my life riding alongside him.

The great position of the hotel makes it easy to walk to Arundel Mills Mall.

There are some new more modern and far cheaper hotels open in the Arundel Mills area with five star quality - I was sent here with my company although given the choice I wouldn't stay again. If The Residence Inn want to compete some significant improvements need to be made.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review, January 24, 2013
Thank you for your feedback. We are getting ready to start a complete renovation of our lobby, library, billiard room, dining room and hallways. Please come and check it out in Spring 2013!
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Richmond, Virginia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 1, 2013

My family and I had a great stay at this hotel while we were in town to visit the Arundel Mills outlet and Maryland Live! Casino. The facility itself is right across the street from the Mall/Casino. They offer a 24 hour shuttle back and forth. All you have to do is call!
Our suites were just as described! If we had not eaten out, we could have cooked in our rooms easily. The beds were very comfortable and the rooms were very clean. Our one bedroom suite had a tv in the "great room" and the bedroom. My sister had a studio suite. This is more suitable for pepole who don't mind sharing open spaces ( a family with young children, girl/guy friends, etc)
The stay also includes a free hot/cold breakfast,which on Sunday included scrambled eggs, sausage, biscuits and gravy, oatmeal, yogurt, etc. a selection of juices. Coffee and Hot Chocolate are availbale 24-7.
The first floor also accomodated a two computer business center, a sitting room with a TV, a room with a billiard table. All of the first floor was nicely decorated for the Christmas holidays.There is a pool, but it is outdoors.
The staff was SUPER friendly and helpful. We thank Michelle Attai and Sharon Dorsey! We didn't get the name of the the lady who was on duty when we checked out Sunday afternoon. She was just as awesome!
When we come back to the area again, we will be sure to book our stay at this hotel again. We could make this trip in a day, but it would be SO worth it to us to book another stay at this fabulous facility!

Room Tip: Our room faced the front, but we could not hear any noises from the road.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review, January 24, 2013
Thank you for your comments about our hotel. Our team works hard make each of our guests feel appreciated. We are glad we made a connection with you and look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Top Contributor
125 reviews 125 reviews
31 hotel reviews
Reviews in 63 cities Reviews in 63 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 29, 2012

The perfect stay for a rewards guest. I'm sure the service is equally great for any guest and was very pleased with the upgrade and treatment staying on reward points. It is ideally central to many attractions, a short drive from Baltimore's Inner Harbor, and shopping/casino within walking distance. Lots of restaurant choices are also within a short walk or drive. You can't beat the price for all of this in an ideal location...and again, the service was superb at every encounter from checkin to breakfast to departure.

Room Tip: excellent value and upgrade using gold level points
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, Pennsylvania
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 14, 2012

This was a last minute Saturday stay decision for my husband and I. Glad we did. First let me say, that I made the reservation online and there was no problem checking in. I requested an early check-in and it was made available. Front desk staff, "AWESOME". Made us feel special from the time we arrived. The room was nice and comfy. Separate living room area with large color tv, kitchenette, separate bedroom w/queen bed w/color tv, and bathroom w/full bath and shower. We even forgot some of our toiletries and the front desk was more than accommodating.

Did I mention, location, location? We were .1 miles from Arundel Mills Mall. Obviously shopping abounds, but Arundel Mills also includes the new casino, "Maryland Live" for those that enjoy the sport. There are several restaurants within the casino including the Cheesecake Factory. There is also a buffet for those that simply want an array of selections. For those that may not want to be a little more frugal, there are many restaurants right on the strip and an eatery within the mall.

So after a full day at the mall and all its offerings, head back to Residence Inn to a very comfy bed and a good night of slumber. Don't forget to make it down to the FREE breakfast buffet the next morning. The offerings were scrambled eggs, cereal, sausage, salsa and fixings (for the eggs), fruit, waffles, biscuits, juices, milk, etc. I think you get the picture….a little something for everyone.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 28, 2012 via mobile

Great hotel for quick stop over to experience dc area. Apartment are large and comfortable. Bed are a little be hard but sleeps well. Hotel has a shuttle bus to airport and nearby mall and train station so call before coming to avoid paying for cab. Breakfast is nice though limited in spread. Hotel also has a pool and very nice snooker table. Have no regret staying here.

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2012

We were very pleased with how friendly the staff was (even at the late hour of our arrival). The suite was clean and nicely decorated. The amenities, including the laundry facility, business center and work out room, were great. Best of all, the breakfast buffet was a great treat to get us on the road back home.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 13 Hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn

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