I'm a silver Marriott frequent guest, platinum Hyatt and Gold Hilton. We had just come from a lovely stay at the Hyatt Regency Resort in Cambridge. I didn't expect this Residence in to be of the same quality, but by reading the reviews on Trip Advisor, I expected much more than I received. Check-in went fine, the location is close to the airport and right inside the mall area.
Easy access on and off Rt. 100 so it is a good location to visit other areas. The new casino "Live" just opened up and is right around the corner. We did go there and enjoyed the poker slots and the whole atmosphere. But getting back to the hotel. When we entered our room, it smelled terrible as the A/C was not on. The rooms were redone in 2009, well, sort of. I always try and stay in newer hotels, but thought since the rooms were not that old, it would be nice. The couch was stained and sagging and we would not sit on it without a sheet. The kitchen had old, stained appliances and were not clean. People said you could not hear the planes in the rooms, but we did hear them. Fortunately, they were not overnight. Breakfast was so-so and the waffle maker was the best thing there. Also, checkout was at 12:00 and the front desk clerk wouldn't give us even 10 extra minutes to checkout. We are suppose to get an hour extra, but she denied us...said the hotel was booked that night. I went on line after she said that and funny, they were still selling rooms. The best part of the hotel is the outside pool, hot tub and firepit. They are modern and nice. I used the fitness room and it has LifeFitness equipment with individual TV's , but you have to bring your own headset and it wasn't too clean. I guess I expected more from this hotel after reading all the reviews on Trip Advisor. I've stayed in a lot of other Residence Inn's and this was close to the bottom of all my stays. I used points for my two night stay, but the AAA rate was $199. I would NOT have paid that and would have left once I went up to the room if I was paying. I guess people think this hotel is a good value during the week when it includes the light dinner. I was there on the weekend, so I was looking at the value for the room and limited breakfast.
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- Also Known As:
- Residence Inn Arundel Mills Bwi Airport Hotel Hanover
- Residence Inn Hanover
- Hanover Residence Inn