We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Arundel Mills BWI Airport: Traveler Reviews

3.0 of 5
7035 Arundel Mills Circle, Hanover, MD 21076
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Residence Inn Arundel Mills BWI Airport
Ranked #9 of 13 hotels in Hanover
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

36 reviews from our community

    Trip type
Traveler rating
    19
    9
    6
    1
    1
Date Rating
Dublin, Ohio
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Maybe I'm too picky”
2 of 5 stars Reviewed June 21, 2012

I'm a silver Marriott frequent guest, platinum Hyatt and Gold Hilton. We had just come from a lovely stay at the Hyatt Regency Resort in Cambridge. I didn't expect this Residence in to be of the same quality, but by reading the reviews on Trip Advisor, I expected much more than I received. Check-in went fine, the location is close to the airport and right inside the mall area.
Easy access on and off Rt. 100 so it is a good location to visit other areas. The new casino "Live" just opened up and is right around the corner. We did go there and enjoyed the poker slots and the whole atmosphere. But getting back to the hotel. When we entered our room, it smelled terrible as the A/C was not on. The rooms were redone in 2009, well, sort of. I always try and stay in newer hotels, but thought since the rooms were not that old, it would be nice. The couch was stained and sagging and we would not sit on it without a sheet. The kitchen had old, stained appliances and were not clean. People said you could not hear the planes in the rooms, but we did hear them. Fortunately, they were not overnight. Breakfast was so-so and the waffle maker was the best thing there. Also, checkout was at 12:00 and the front desk clerk wouldn't give us even 10 extra minutes to checkout. We are suppose to get an hour extra, but she denied us...said the hotel was booked that night. I went on line after she said that and funny, they were still selling rooms. The best part of the hotel is the outside pool, hot tub and firepit. They are modern and nice. I used the fitness room and it has LifeFitness equipment with individual TV's , but you have to bring your own headset and it wasn't too clean. I guess I expected more from this hotel after reading all the reviews on Trip Advisor. I've stayed in a lot of other Residence Inn's and this was close to the bottom of all my stays. I used points for my two night stay, but the AAA rate was $199. I would NOT have paid that and would have left once I went up to the room if I was paying. I guess people think this hotel is a good value during the week when it includes the light dinner. I was there on the weekend, so I was looking at the value for the room and limited breakfast.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask KatNick007 about Residence Inn Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gambrills,Md
1 review
2 helpful votes 2 helpful votes
“Best "Bang" For Your Buck”
5 of 5 stars Reviewed March 19, 2012

I enjoy The Residence Inn @ Arundel Mills Mall...I stay there everytime that Iam in transition. The rooms are like "Home"...Full Breakfast every morning....Mon-Thurs Social Hour/Dinner with a selection of drinks! Free Laundry and Laundry detergent. Pets can stay if you want. Walking distance to whatever store that you can imagine.....a Billiard area, TV area, Indoor/Outdoor fireplace, Pool and Basketball Court. I don't know whose at the Front Desk anymore, but I've had a favorite since I started staying there..Hi "Vincent"...He was so accommodating and attentive to whatever my needs were. "Thumbs Up" LBC

Room Tip: Try to get an upgrade after you arrive. But, all of the rooms are excellent!
See more room tips
  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Lari B about Residence Inn Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Top Contributor
86 reviews 86 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
“Nice stay”
3 of 5 stars Reviewed January 12, 2012

Very nice mini apartment. Staff generally pleasant at least by standards of this area. I would give more stars had they cleaned my room the first day or restocked the toilet tissue the third day. Very convenient to Anne Arundal mall if you want to kill some time. The breakfast and light dinners were enough to keep you going.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by clherrick for Hanover
Ask clherrick about Residence Inn Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oahu, Hawaii
1 review
“Poor Front-Desk Service”
3 of 5 stars Reviewed December 16, 2011

I stayed here twice and the most recent stay was for 70 nights. Room was clean and spacious. However, the front-desk staff tended to have low professionalism when dealing with guests. Hotel shuttle was unreliable. I flew from tropical State to BWI on the rainy day with temperature dropped to 54 degree and I needed to go to the Mall to buy a rain coat. I waited for one hour for the shuttle to pick me up from the Mall in the chilly rain. I learned from the maintenance crew who picked me up that he was told to pick me up five minutes ago. After I complained to the front desk staff, the answer was that I shouldn't have to wait outside; no apologies what so ever. I checked out after 70-day stay and found that I left laptop power cable in the room. I called the next day and the front-desk girl named "Halei" promised to mail it out ASAP and charge will be made to my credit card on file. Guess what! I called six days later and "Vincent" said the cable was at the counter with my home phone number on it, and he could not use my credit card number on file once I checked out. I am still waiting for my laptop cable as I am writing (on my home computer) because "Vincent" "is looking into it"

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Somjai L about Residence Inn Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
61 helpful votes 61 helpful votes
“Ok, good access from the rental car lot at BWI”
3 of 5 stars Reviewed November 28, 2011

This was really just an average residence inn. If you are coming from the rental car facility at BWI, you can come directly down Ridge Road and don't have to get on any highways. The hotel has a shuttle but I think it would be hard to be here and not have a car.
We were on the 4th floor and got a call we were stomping. We were at breakfast and just then got back to the room as the phone was ringing, so it wasn't us. Maybe the ceiling insulation is not very good?
I thought the breakfast was ok but the coffee was really bad.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ktraveler2 about Residence Inn Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and Suites Arundel Mills / Baltimore
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hanover
Near the beach
BEST WESTERN PLUS Baltimore Washington Airport
BEST WESTERN PLUS Baltimore Wash... 4.5 of 5 stars 92 reviews
Show Prices ABS:HotelCheckRates-d77721?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Hanover hotels
Hampton Inn and Suites Arundel M... 4.5 of 5 stars 78 reviews The Hotel at Arundel Preserve 4.5 of 5 stars 223 reviews Homewood Suites by Hilton Baltim... 4.5 of 5 stars 100 reviews TownePlace Suites Arundel Mills ... 4.0 of 5 stars 46 reviews
Show Prices ABS:HotelCheckRates-d258727?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2147028?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1422263?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1175030?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 13 hotels in Hanover, ranked by popularity

Been to Residence Inn Arundel Mills BWI Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn Arundel Mills BWI Airport

Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Arundel Mills Bwi Airport Hotel
Residence Inn Hanover
Hanover Residence Inn
Address: 7035 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Region: United States > Maryland > Hanover
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 hotels in Hanover
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Orbitz, Travelocity, Expedia, Booking.com, Venere and Tingo so you can book your Residence Inn Arundel Mills BWI Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn Arundel Mills BWI Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn Arundel Mills BWI Airport
Enter dates & see best prices* (from our partners)
Show Prices