We went to this location just after they opened last year on a date night and thought it was ok, but not wonderful. Then we went again last night with our kids and it was terrible. The hosts sat five tables that didn't have a waiter and sat two more tables after us; when the waiter came on he was swamped so the hosts helped. Then our appetizer, soft pretzels, and the kids meals came out 30 minutes after we ordered followed by the adult meals 5 minutes later. The fries were hot, but the burger and chicken sandwich were just warm. The chicken sandwich was very dry because I got it seasoned instead of sauced. The positive of the night is that we happened in on a kid's night so their meals were $.99.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.