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“Enjoyable Family Getaway” 4 of 5 stars
Review of Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills / Baltimore
2.5 of 5 Hotel   |   7027 Arundel Mills Circle, Hanover, MD 21076   |  
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Ranked #2 of 13 Hotels in Hanover
Arundel Mills, United States
1 review
“Enjoyable Family Getaway”
4 of 5 stars Reviewed November 2, 2013

A very great value and service for our purposes. We had a wonderful time! Hotel was clean, attractive, well lit and the beds were fantastic. So firm and comfortable. Loved the plush duvet comforter! Food at complimentary buffet very good. Security apparent at regular intervals.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, November 3, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    126
    68
    19
    10
    1
See reviews for
80
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Oberlin, Ohio
1 review
5 of 5 stars Reviewed October 26, 2013

Location was just minutes from BWI and just a short drive to our destination. The Arundel Mall and the Casino are just across the way. Our room was very large and spacious. Everything was clean and breakfast was included. Highly recommended.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, November 1, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!

Melissa B.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, United States
2 reviews
5 of 5 stars Reviewed October 24, 2013

Hotel was very conveniently located next to Arudell Mills Mall and the new casino. There was also a shuttle available from the hotel every half hour that would take you anywhere you wanted to go within a 5 mile radius. We enjoyed our stay and particularly like the location.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, November 1, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!

Melissa Brocato
General Manager
Hampton Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batavia, United States
1 review
5 of 5 stars Reviewed October 22, 2013

This had to be one of the best weekends in our family's history...and your hotel made it all the better!!! Thank you so much!! My daughter (Marine Captain) and her husband (Navy Lt.) and their first baby - only six weeks old (our first grandbaby) stationed in Hawaii flew to BWI that Friday to meet up with family (including the great-grandma in a wheelchair and the great uncle with Parkinson's and the two uncles with Down syndrome) who had come in from the Midwest and the midshipman plebe uncle at USNA who was granted overnight liberty so he could stay with us) to attend the baby's baptism at her parents' alma mater, the Naval Academy. It was a family reunion/baptism/see the grandbaby/niece/greatniece for the first time amazing weekend! And the staff of the hotel from the front desk to the breakfast area to the cleaning staff-- all were so welcoming and sweet and gracious to all members of our group...including the new baby, who at six weeks and jet-lagged, was a bit fussy at times! One night, in the wee hours of the morning, the new Daddy was walking with his baby trying to get her to quiet down and both he and his baby girl finally fell asleep...on a lobby couch! An officer and a baby! And the kind soul working the desk in the middle of the night quietly placed a blanket on them. Thank you for that and thank you for all the other kindnesses extended to us that weekend! It was a weekend of blessings!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, October 24, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DAYTON
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2013

Nice clean, quiet hotel with spacious rooms. It is close to shopping,BWI and restaurants. I will consider staying here again the next time I'm in the area. Nice selection of breakfast items including a variety of breads, fruit, cereals and hot sausage and omelets. The front desk personnel need to be more hospitable.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, October 24, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay but I see that you were not completely satisfied with the Front Desk- I would like to know more about that experience. Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springboro, United States
1 review
5 of 5 stars Reviewed October 18, 2013

Very clean, very comfortable, close to many points of interest. The hotel is close to a casino which is nice. Shuttles are available to any point within 5 miles, that was very convenient because the traffic on the weekends in that area is heavy.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, October 24, 2013
Dear Timothy L,

Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed October 10, 2013

Pro - as pleasant and trouble-free a stay as I've ever had anywhere. Con - rates higher than other BWI-area hotels, probably because a casino is nearby (I felt somewhat gouged); lobby/front desk area is cramped, sometimes nearly impassable when busy and guest suitcases are laying about

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, October 15, 2013
Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the Hanover area- If there is any way we may improve our services please let me know. We'll see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Hanover
#4 Family Hotel in Hanover
#6 Business Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn

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