Check in was smooth and easy....smelled hot coffee as I came in the door and I really needed a cup even though it was the afternoon. The room was clean and comfortable for the four people who shared the room but the pillows were the worst. They were flat and so uncomfortable. But the breakfast the next morning was great...food hot and it was good. Some of the best biscuits and gravy ever!!! Being close to shopping and restuarants was a plus also. Friendly shuttle service.