Hampton Inn/Hilton hotels are one of the few chains I select just based on the brand b/c of my great lodging history with them. This hotel was no different. I stayed here for two nights because I was celebrating my 35th birthday at Maryland Live! Casino. I thoroughly enjoyed my stay and the price was great for my cheap self ;) The hotel decor, from the lobby to the hallways to the bedrooms was just so nice. I traveled with approx. 15 other people and EVERY room that was rented was immaculate. The housekeeping staff took a very long time to clean rooms in the mornings but I can understand why. There wasn't a crumb, piece of dust, or hair to be found in our rooms, they were THAT clean. I was impressed. There's included Wi-Fi and each morning we had a decent hot breakfast. There were assorted cereals, oatmeal, yogurt, pastries/donuts/bagels along with a belgian waffle maker and other hot foods such as maple sausage slices, pre-made omelets and biscuits with sausage gravy. I call it decent b/c I typically eat a pretty normal breakfast (eggs, bacon, toast, grits) and they offered more unconventional items. But trust me I didn't starve. But what really impressed me about this hotel was the 24 hour shuttle service. It was superb! The casino is only across the mall parking lot and we could have easily walked, but it was extremely cold that weekend and even snowed off and on. All we did was call downstairs and request the shuttle; the front desk attendant then dispatched the driver and he informed us how long he would be (I never waited for the shuttle more than 10 minutes). The driver gave us a card when we got to the casino & told us to call when we were ready to be picked up. Over the weekend that shuttle took us to the mall, back & forth to the casino (once he picked me up @ 1am to go gamble), the liquor store, the bank and WalMart. The staff was so courteous and professional they truly helped make my birthday comfortable, convenient and fun. All of this for $89 bucks a night (We paid $80 b/c we prepaid in advance). I will be going back to the casino and I def will be staying at the Hampton Inn!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank You choosing our Hotel while traveling to the Arundel Mills Mall. I hope you were able to enjoy your Birthday. I am so glad that you enjoyed our Hotel and the accomidations in the area. I hope to see you next time you visit the Arundel Mill area.
Hampton Inn and Suites Arundel Mills
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.