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“Lovely Hotel” 5 of 5 stars
Review of Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills / Baltimore
2.5 of 5 Hotel   |   7027 Arundel Mills Circle, Hanover, MD 21076   |  
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Ranked #2 of 13 hotels in Hanover
Brooklyn, NY
Top Contributor
55 reviews 55 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
112 helpful votes 112 helpful votes
“Lovely Hotel”
5 of 5 stars Reviewed April 14, 2013

We only stayed here one night and arrived very late but I was extremely impressed. The room was lovely - modern, well-furnished and very clean. We had a three-seater couch in our room plus a king-sized bed. The room also had a mini fridge. The bathroom was not luxurious (molded plastic on shower/bath wall instead of tile, etc.- but had plenty of towels, bath products). Breakfast was nice - fresh fruit, pastries, eggs, cereals, ham, bagels, beverages, etc. This is a top hotel for its class.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, April 17, 2013
JKW05,

Thank you for choosing the Hampton Inn and Suites Arundel Mills as your Hotel of choice while traveling to the Hanover area. I appreciate it when a guest reaches out with such positive comments. I hope that when you are in the area that you will stay with us again,

Best Regards,

Management
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170 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Curitiba
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed April 2, 2013

Our bedroom was in a very good condition and my special requests were all done. Nice location, near a mall and a lot of restaurants. Silent room, even the hotel is near the airport. Just sometimes we could here the noise of planes, but only while asleep. It wasn´t able to woke you up.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, April 17, 2013
BibsCuritiba,

Thank you for taking the time to say a few words about our hotel, it always makes my day when somebody has such wonderful things to say. It is such a motivation for my team to continue to do what they do best. Thank you for choosing our Hotel while you traveled to the Hanover area and we hope to see you very soon in the future.

Best Regard,

Management
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Lexington Park MD
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 13, 2013

Sorry for posting this a bit late. My wife and I stayed at the Hampton Inn & Suites for Valentine ’s Day. We were there for a Brian McKnight concert at the Ram’s Head Center stage which is inside the Maryland Live Casino. The concert was great. But this is a hotel review. On arrival, we had a swift check-in and got our keys to the suite. The floor plan was a bit different that other suites we’ve stayed. Entering the room opened immediately to the wet bar area (sink, fridge) with some storage. The sofa area with table and chair were within a few feet of the door to the left of the wet bar. At the sofa we viewed to the right towards the back of the room where the king size bed sat. Off to the right facing the bed was the bathroom/shower area. The bathroom was a nice size with one of the largest tubs I’ve seen in a hotel in a while. Outside the bathroom was the vanity and closet. It wasn’t the double room suite we are accustomed to where you’d walk through one sleeping area to the back of the suite to get to your bed, but the room was big enough to serve the one concern we have which is why we prefer reasonably priced suite to standard rooms. We HATE noise coming from the hallway. We were far enough from the door that we didn’t hear a thing. Now that may have been because it was a weeknight and there did not appear to be a lot going on. But getting back, the bed was firm but comfortable. The hotel allowed us to check out late. We knew after the show we’d be at the casino for a few hours so sleeping in was just what the doctor ordered. We didn’t get the chance to get breakfast in the morning. Also, they posted a happy hour with light Hors d oeuvres, but there was nothing going on the night of the 14th. We would strongly recommend the Hampton for a stay over. Arundel Mills is a good size mall, with a casino, music, and movie theater so you could plan a lot of things to do and make an overnight stay very easily.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, March 14, 2013
JJnCJ,

I would like to personally think you for taking the time to give your feedback of your stay at the Hampton Inn and Suite. I am glad that you were able to enjoy yourself at the local Mall and Casino and enjoy a good nights sleep. Thank you for choosing our Hotel as your destination. I hope to see you in the future while traveling to the Arundel Mills area.
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Chesterfield, Virginia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 10, 2013

Hampton Inn/Hilton hotels are one of the few chains I select just based on the brand b/c of my great lodging history with them. This hotel was no different. I stayed here for two nights because I was celebrating my 35th birthday at Maryland Live! Casino. I thoroughly enjoyed my stay and the price was great for my cheap self ;) The hotel decor, from the lobby to the hallways to the bedrooms was just so nice. I traveled with approx. 15 other people and EVERY room that was rented was immaculate. The housekeeping staff took a very long time to clean rooms in the mornings but I can understand why. There wasn't a crumb, piece of dust, or hair to be found in our rooms, they were THAT clean. I was impressed. There's included Wi-Fi and each morning we had a decent hot breakfast. There were assorted cereals, oatmeal, yogurt, pastries/donuts/bagels along with a belgian waffle maker and other hot foods such as maple sausage slices, pre-made omelets and biscuits with sausage gravy. I call it decent b/c I typically eat a pretty normal breakfast (eggs, bacon, toast, grits) and they offered more unconventional items. But trust me I didn't starve. But what really impressed me about this hotel was the 24 hour shuttle service. It was superb! The casino is only across the mall parking lot and we could have easily walked, but it was extremely cold that weekend and even snowed off and on. All we did was call downstairs and request the shuttle; the front desk attendant then dispatched the driver and he informed us how long he would be (I never waited for the shuttle more than 10 minutes). The driver gave us a card when we got to the casino & told us to call when we were ready to be picked up. Over the weekend that shuttle took us to the mall, back & forth to the casino (once he picked me up @ 1am to go gamble), the liquor store, the bank and WalMart. The staff was so courteous and professional they truly helped make my birthday comfortable, convenient and fun. All of this for $89 bucks a night (We paid $80 b/c we prepaid in advance). I will be going back to the casino and I def will be staying at the Hampton Inn!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, March 14, 2013
RaveyBaby,

Thank You choosing our Hotel while traveling to the Arundel Mills Mall. I hope you were able to enjoy your Birthday. I am so glad that you enjoyed our Hotel and the accomidations in the area. I hope to see you next time you visit the Arundel Mill area.

Best Regards,

Management
Hampton Inn and Suites Arundel Mills
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Missouri
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 4, 2013

I stayed at this Hampton Inn at the end of February - this is by far one of the best Hamptons I've stayed in recently and I am so glad to have found this as this will quickly become my "go-to" in the BWI area. I took the MARC train from DC-Union Station to BWI and called when we were about 10 minutes out and was asked to call back when I actually arrived to the BWI station in case we were delayed. Made sense - we weren't delayed but I called again once I was off the train and the shuttle driver was there in 10-15 minutes. This driver was professional, friendly, and knowledgeable about the area - seriously one of the most pleasant (and professional) shuttle drivers I've encountered in the area. My check-in was smooth and easy and this property has a managers reception with light dinner options so I was informed of that as well upon check in. My room was in line with the newly decorated/renovated Hampton decor and was clean and fresh - very typical Hampton Inn. My TV needed to be reset (digital channels weren't working) and someone was promptly sent up - the "repair guy" recognized that I was a female traveling alone and made every effort to make me feel comfortable with him in my room and was really professional and just an all around nice guy. I walked over to the Mills Mall next door while it was still daylight and walked back after dark, by myself and felt comfortable - just of course remaining mindful of my surroundings - I will say that if you decide to walk across - once you get to the main road - go to the left (coming from the hotel) and try to utilize the "cross-walk" and keep your fingers crossed that someone actually stops - if not be prepared - that road is pretty busy. However, the guy at the front desk emphasized that it would not be a problem to send the shuttle over to get me if I didn't feel comfortable walking back from the mall at night - a nice change from the attitude of other shuttle services provided by other hotels that I have encountered. The room itself was very quiet at night, save for my one gripe about my experience - the heating/cooling system in my room was a little older - perhaps they haven't upgraded it yet, but it was hard to get a comfortable temperature, and the unit sounded like an airplane taking off every time it turned on. Made falling asleep a little difficult and in fact I turned off the heat well into the night so I could sleep. In the morning, the breakfast was well stocked and typical Hampton fare - they had a little more selection of fresh fruit than other Hamptons do, which was very nice. Check out was smooth and easy and I had asked the desk person on duty the night before to put me down for the 8:30 airport shuttle for the next morning (the shuttle runs every half hour in the morning) and when I told the woman at the desk in the morning she acted like she didn't know what I was talking about - so always double check to make sure you're on the list to get in the shuttle just in case it's busy. So, in summary - stay at this Hampton if you can. I have to stay by BWI this month and again in April, and I've already changed all of my reservations to this property.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, March 6, 2013
gardentraveler1,

Thank you for choosing our hotel while traveling to the BWI area. I am so happy to hear that you had a great experience while a guest at the Hampton Inn and Suites. Recieving such wonderful feedback is not only pleasent to hear, but very motivating for my team. I hope to see you next time you are in the area.

Best Regards,

Management,
Hampton Inn and Suites Arundel Mills
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NJ
1 review
5 of 5 stars Reviewed February 28, 2013

Our stay was excellent!! We used the hotel while we visited family near by and we made a great choice! Seems like the hotel was recently renovated, it is EXTREMELY clean and well decorated. Our room was spotless and the had FREE Wifi!! Breakfast was very good and the staff there is top notch!

I would definitely stay there again and try other Hampton Inn Hotels.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, March 6, 2013
dessinnj,

The staff here at the Hampton Inn is very happy that you enjoyed your stay with us at our Hotel. I appreciate all feedback that we recieve, but when the feedback is so positive, it motivates the staff to keep up the good work. Thank you for the kind words and we hope to see you next time you are in the area.

Best Regards,


Management
Hampton Inn and suites Arundel Mils
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Leonardtown, Md.
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

This Hampton Inn is by far the nicest that I have ever stayed in. The lobby is very attractive and staff is wonderful. Rooms are outstanding and great breakfast layout. Did not go to the casino nearby due to schedule. Great selection of restaurants on the circle.

Room Tip: We had to change our reservations from another motel in the Glen Bernie area due to flooding issues...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelynn S, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review, February 25, 2013
Mattingly1990,

Thank You for taking time to give us your feed back about your stay at the Hampton Inn and suites Arundel Mills BWI. We truly appreciate all feedback, but most of all positive ones. I hope that you will beable to stay at our Hotel next time you are in the area and experience the Casino.

We hope to see you soon.

Best Regards,

Management,
Hampton Inn and Suites
Arundel Mills/BWI
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Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn And Suites Arundel Mills / Baltimore Hotel
Hampton Inn Hanover
Hanover Hampton Inn
Address: 7027 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hanover
#3 Business Hotel in Hanover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
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