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“Nice looking but a bit disappointing” 4 of 5 stars
Review of Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills / Baltimore
2.5 of 5 Hotel   |   7027 Arundel Mills Circle, Hanover, MD 21076   |  
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Ranked #3 of 13 hotels in Hanover
San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice looking but a bit disappointing”
4 of 5 stars Reviewed August 20, 2012

I was in the Baltimore area for a two-week class and invited by 79-year old mom to come for the last week as she loves this part of the country. The location of the hotel could not have been better with the mall in sight, and plenty of choices for lunch and dinner meals. The only room avaiable with two queen beds when I made the reservation was a handicapped room, but it was a large room, clean, but the air conditioning was loud, and the bathroom had both trimming tiles loose along with some wallpaper. Mom came during the second week, and there was a hotel fire while my mom was in the hotel and I was at class. Quite extensive water damage to one side of the hotel, and a lot of noise from the clean up crews, continuing into the early evening some days. Hotel management did come to the room when the alarm went off to escort my mother down three flights of stairs; however, with the temp in the 100's, you would have thought they would have been more accomodating when asked if she could borrow a pool chair to sit in for the hours it took for the fire department to clear the hotel after the fire. She was told they couldn't take the chairs from the pool area so everyone stood for hours outside. When our hot coffee holders were thrown away by housekeeping (those little paper rings allowing you to hold hot paper coffee cups), and my mom asked for some more from the housekeeping staff in the hallway, she was told to contact the supervisor if she wanted some - miraculously, when we returned from dinner, additional cup holders were in our room. A lacrosse tournament group was in the hotel the least weekend and we were exposed to some loud goings on at times, mostly in the parking lot. It also appears this group left quite a bit of trash in the parking lot (empty large beer box, discarded popcorn box, empty soda bottles) strewn about the property, and these remained for at least four days, as they were still there when we checked out. Perhaps the staff should do a once a day clean-up around the property for discarded trash from automobiles?

Room Tip: Even if you aren't handicapped, if the handicapped rooms are available, ask for it! It was quit...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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192 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Plymouth, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 19, 2012 via mobile

The location of this hotel is perfect. It is only about three minutes from the Arrundel Mills outlet mall, the Egyptian themed Cinemark movie theater, Dave and Busters, and the brand new Live Casino. And best of all the hotel offers a 24 hour, schedule free shuttle to all of these great entertainment venues and the airport free of charge. The room was very modern with a mini fridge and microwave. The sheets on the bed were extremely soft and fresh smelling. The breakfast was quite good as well; a hot crock pot full of real oatmeal, a large selection of baked goods, yogurt, eggs, sausage, biscuits and gravy, waffles, juices, and coffees.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Forfar, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 6, 2012

I stayed at this hotel for 5 nights at the start of July with my good lady and 2 teenage daughters.

The hotel is situated beside 2 other hotels and is a short walk from Arundel Mills shopping mall.

Check in was quick and the reception staff (and all other staff) were friendly and inviting throughout the stay.

The room and bathroom were a standard size. I liked that a fridge and microwave are supplied in every room. The room and other areas of the hotel were all clean.

The beds (2 queens), were very comfortable.

The breakfast was more than adequate, with both hot and cold choices on offer. The make your own waffles were excellent.

It is hard to believe, but they have a laundry room and this is the first one in a hotel that I have found to be absolutely free.

There is a business centre situated behind reception with free internet access, however at the time of our stay, only 1 computer was working.

There are lots (and I mean lots) of places to eat nearby. There is a food hall in the mall and there are a number of other outlets situated on the outskirts of the mall.

All in all, a good hotel which I would happily return to if I was in the area.

Room Tip: Lots of places to eat, remember to check the south end of Arundel Mills blvd at Dorchester blvd as w...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 3, 2012

I stayed at Hampton Inn and was amazed with the cleanliness and well maintained property. I was there while they were renovating the hotel didn't even realize it was going on, since the staff and renovation crew were so diligent in staying quiet and out of sight.

It is walking distance to the large Arundel Mills Mall and even the new casino!

It is an oasis in the middle of the hustle & bustle area, but set back behind a grove of trees separating it from mall!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peoria, Illinois
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 16, 2012

Pretty much your run of the mills Hampton Inn hotel. Perfect for business travel on the cheap with a nice amenities compared to other hotels. Rooms, fitness center, staff, and breakfast were all fine. The rooms seem a little dated and the air conditioner was relatively loud, but these were very small notices for the overall stay.

I would recommend it if you're in the area.

Room Tip: Try to get a room on an upper level. My room was on the first level looking into the main parking l...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEXINGTON PARK
1 review
4 of 5 stars Reviewed June 14, 2012

Hampton is always a good hotel to stay at and the proximity of this one to the mall is awesome. Just a 2 minute walke across the street to the huge Arundel Mills mall really made it great. The beds at the hotel are super comfy and the staff were very nice. Breakfast was okay. Grabbed a muffin to go on my way to the mall. Banana Nut, awesome.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 21, 2012

The hotel is close enough to the Arundel Mills Mall to walk up the hill for shopping, dinner, etc. If you want to go somewhere a little further, their shuttle will take you and come get you. Rooms were very nice, as the property seems fairly new. Breakfast area had plenty of room even on a busy Sunday morning. I love the built-in power strip on the desk; no hunting for an outlet to plug in a phone charger! Towels were nice and thick, too.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#6 Business Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn

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