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“Nice rooms, no sleep” 1 of 5 stars
Review of Red Roof PLUS+ Baltimore - Washington DC/BW Parkway

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Red Roof PLUS+ Baltimore - Washington DC/BW Parkway
2.0 of 5 Hotel   |   7306 Parkway Drive South, Hanover, MD 21076   |  
Hotel amenities
Ranked #13 of 14 Hotels in Hanover
Newcastle, United Kingdom
Level Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice rooms, no sleep”
1 of 5 stars Reviewed July 18, 2012

Really nice rooms, handy location but absolutely awful in terms of sleeping. Had expected some level of sound insulation given the proximity to the airport, but despite being directly on the flightpath, the rooms celarly have no soundproofing. At 5am the aircraft noise was loud enough to wake me and keep me awake as another plane took off every few minutes.

Nice as the rooms are, as an airport hotel this one is pretty awful as sleep is virtually impossible. Look elsewhere.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, July 31, 2012
Thank you for taking the time to provide us feedback. Our goal is to exceed all guests expectation and it sounds like you enjoyed your room and our location and we appreciate the feedback on the noise level. Being an airport location we try to make sure we are creating a comfortable environment for all of our guests and we will take the feedback and continue to do so.

Best regards,
Curtis Zedalis
i0107@redroof.com
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132 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Arizona
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 21, 2012

I'm now a red roof convert. This is the 2nd red roof I've stayed in on this trip and the quality is very consistent and at such a great price.

Reception was friendly. The room was beautiful and classy, spacious and spotlessly clean. The bed so comfortable and I'm so glad I stopped here for the night. It's the perfect hotel for comfort and that good night's rest.

The sink is a little small, but they provide a shelf to the side for all your items, solving this issue. One minor irk is the tv was oddly place to the far right corner of the room, with no ability to swivel it round but you still get a clear view, just thought it an odd place to put it.

Would definitely recommend this hotel. A perfect stay.

Room Tip: Pick a room on the 1st floor (ground floor) as it's convenient to park your car directly in fron...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, July 11, 2012
I’m very happy to hear you have chosen to place your loyalty with Red Roof Inn. As a brand, we have listened to our guests and redesigned our rooms to meet and exceed their needs. We are very proud of the product we’ve come up with. I look forward to you visiting our property again.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
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cincinnati
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2012

Stayed here 4 nights on a business trip that we turned into a short family vacation to DC. The clerks were all so friendly and VERY helpful. Rooms were very nice. Bathroom a bit small but absolutely could not complain for the price paid. Make sure to choose the superior room as it includes a microwave and fridge. Located just a short trip to the airport and the Amtrak station. We will definitely stay here again.

Stayed June 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, July 11, 2012
I'm glad that you enjoyed your stay and my staff was able to enhance your experience. We strive to make our guests feel confident, significant and delighted each and every time they choose to stay with us. Thank you for your comments and please consider us again next time you're in the area.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montréal, Qc
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 22, 2012

We travelled from Canada me and my friend on May 11th 2012. When we got there, the very nice clerk Success made it easier and very quick for us to get our room keys. She is AMAZING this girl.

When we got to the room, we noticed how small the room was, but hey we wouldn't complain for the price we paid through Expedia! (Cheaper then on Red Roof website)

While checking out the bathroom this HUGE spider was in the bathtub! And I'm scared of spiders, my friend killed it! Thank God! We noticed a little smell in the room I called the front desk, right away the lady came to spray the room.

But later at night this is went everything went down.... We got back from the restaurants at the nearby Arundell Mills (lots of restaurants around there) We found a tons of ants in the room! It was disgusting. We were really unhappy about the whole situation, not only that it was around 12:30 and we had to change rooms and we had taken a deluxe room with a fridge and microwave, so we had stuff in the fridge. Thank God my boyfriend was there to help up changed room. I appreciated the fact that they gave us one night free. But I finally had to call Expedia myself to have this resolve with my credit card. It was a pain. Overall you get what you paid for. The front desk staff are AMAZING (Success is the most client attentionate clerk I've ever met in my life)

But when you book trhough Expedia the fact that they don't have access to your payment info and everything makes it difficult for situation like mine to get reimbursed right away....

Will I go back. Yes because of the price.

Room Tip: Ask to be in the last building in the back...
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, June 4, 2012
Thank you for taking the time to let us know about your stay. It saddens me to hear that your stay was not to your complete satisfaction. I am so sorry about the ants in your room and I want you to know we do everything in our power to prevent situations like these. Please know your experience was the exception and not a typical experience.

I also thought you should know, you can always find the lowest price for any room on the Red Roof website. Also, by booking through the our site directly, it is much easier to modify your billing.

Thank you again for your feedback and we look forward to seeing you again very soon.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 19, 2012

Was in a bind near BWI and did a search reasonably priced hotels in the area (fairly expensive everywhere else) and ended up staying at the Red Roof. From the outside it looks like a normal budget hotel, but the friendly staff and recently renovated rooms were great. Located a few miles from Baltimore International Airport and Arundel Mills Mall (Awesome outlet mall with great restaurants and shopping), the hotel was clean, had free Wifi, and was just a very nice surprise to me. Amazing value hotel. Furthermore, next door, there is a great little restaurant called Rasberry Deli where you can get great sandwiches, salads and even breakfast for a good price. I only got the chance to stay one night, but was hoping that my flight the next day was cancelled so I could stay a little longer.

Room Tip: I messed up and clicked on swimming pool and fitness center...they don't have either.
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  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, April 24, 2012
While I am sorry to hear you were in a bind, I’m glad you chose us for your lodging needs. It’s always nice to hear when a guest was satisfied with their stay and I’m glad you found our location to be convenient. If you’re ever in a bind again, or feel like visiting for any other reason, I certainly hope you’ll stay with us again.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
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smithtown,ny
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 3, 2012

We stayed here one night on our trip from Florida to NY and were totally satisfied with one exception. The rooms met all the promises that had been advertised regarding the renovations.
Our mistake, which will be rectified on our next visit was to reserve a basic room rather than a superior room as we missed the micro and fridge. However, even in that level room, a simple coffee maker would not seem unreasonable. Front desk was cooperative in providing a hair drier since they had not yet been installed in the rooms.
In total, an excellent value for the money.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, April 24, 2012
Thank you for letting us know about your stay. I am happy to hear that your stay was, overall, a positive experience. I want you to know we are 100% committed to providing our guests the most ‘bang for their buck’ here at Red Roof Inn BW Parkway. With this in mind, we have created room types with added amenities like a microwave and mini-fridge and/or a coffee maker in the room and then there are room types without these added amenities. This way, we allow our guests to decide if they would like to purchase the upgrade. Thank you again for your feedback and we look forward to seeing you again very soon.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
637 reviews
388 hotel reviews
common_n_hotel_reviews_1bd8 793 helpful votes
4 of 5 stars Reviewed April 1, 2012

I needed to stay a couple of nights in the area, and I was intrigued by the excellent reviews this hotel gets on Tripadvisor. When I looked at the price -- you can easily get a room here for about $50 -- I HAD to try it.

And that was a good choice, because this Red Roof delivers terrific value for money. That said, I need to provide some perspective (call it "the very frequent traveller" perspective) on what's being offered here.

What we have here is an old motel ('70s Holiday Inn perhaps?) that has received a lot of TLC. The exterior is mostly '70s motel (outside walkways to rooms, no elevator, etc.) while the interiors have been recently renovated to reflect modern taste and convenience. They basically gutted the rooms, so while you still have a tiny '70s style bathroom, the rest of the room had flat screen TV, wood laminate floors, stylish modern furniture, a funky-looking sink, etc. The rooms look very sharp, and are comfortable.

That said, you're still in a budget motel. Bad towels (towel theft must still be a problem at this price point!), no hairdryer, not even a box of tissues in the room. I even started running out of toilet paper after the first night! Beds and bed linen are OK -- indeed, probably better than OK, as long as you're not too used to the lux beds at the fancier chains.

One thing to note is that if you're travelling with a family, the 2-bedded rooms only have double beds, which are pretty crummy to share. Why any hotelier would renovate and put in double beds is beyond my comprehension, but many fancier hotels do it also. Finally, there's no free breakfast (only bad coffee and tepid water for tea in the lobby), so a slightly more expensive hotel that provides breakfast MIGHT be a better value for a family stay if the price wasn't much higher.

That said, for the price -- especially for solo or couple travellers -- this motel is hard to beat. I applaud Red Roof for offering such good value to their customers. I also appreciated how my neighbors were quiet, so I was able to get a very good night's sleep (which is sometimes a problem at budget motels; obviously, your experience might differ).

One final thing about the location. It's convenient to the highway, just off I-95, and safe. It's also next to a decent-looking but somewhat expensive seafood restaurant (Gunning's). But it's on a road "Parkway Drive" that's been cut in half by Highway 100. Even though it's really on "S. Parkway Drive," the address of the hotel is "Parkway Drive." Do not trust your GPS; instead, follow the highway signs to "S. Parkway Drive." Stay on the south side of the highway and you won't make a needless 1 mile detour! If you get to the Ramada on the wrong side of Highway 100, you need to turn around.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review, April 24, 2012
I appreciate your taking the time to review our hotel. It means a lot when it comes from a frequent traveler like yourself. I am glad our property was able to meet your expectations and if you ever find yourself in the area again – I promise – we will still be the best value in the greater Baltimore area.

Best regards,
Curtis Zedalis
i0107@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Baltimore - Washington DC/BW Parkway

Address: 7306 Parkway Drive South, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Hanover
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Baltimore - Washington DC/BW Parkway 2*
Number of rooms: 108
Official Description (provided by the hotel):
With newly renovated rooms, and located just off of both I-295 and I-95, Red Roof PLUS+ BW Parkway is just 2 miles from the Arundel Mills Mall, home to Medieval Times, Bass Pro Shops, several shopping destinations, and the Maryland Live! Casino! We are 100% Non-Smoking and conveniently located near the Baltimore Convention Center, University of Maryland Medical Center, Johns Hopkins Medical Center, Johns Hopkins University, and many major government and corporate offices, such as the National Security Agency and Northrop Grumman. Red Roof Plus+ BW Parkway is only 7 miles from both the Baltimore Washington International Airport (BWI Airport) and Fort Meade, 13 miles southwest of the Baltimore Inner Harbor, Oriole Park at Camden Yards and M&T Bank Stadium (formerly PSINet Stadium). Meanwhile, all the fun of downtown Washington DC is any easy train ride, less than 30 miles away. Don't feel like dealing with the traffic? Take the light rail to all of Baltimore's greatest attractions, or the Marc or Amtrak train to Washington DC. We are surrounded by many excellent restaurants (some within walking distance). Our friendly staff is here to make every part of your trip easier - after all, we guarantee that every guest feels confident, significant, and delighted!When you check in, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. Offering Red Roof Inn's new Order Inn program, where guests can order delicious food for in-room delivery. Red Roof Washington DC BW Parkway is 100% Non-Smoking and renovated with all new rooms. Mini-Refrigerators and microwaves are available in Superior King and Deluxe Double room types. All rooms offer free WiFi. Experience our coffeehouse-style coffee and tea. This location offers "On Command Video" with a selection of free TV channels, as well as pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Washington, Dc - Bw Parkway Hotel Hanover
Red Roof Inn Hanover
Hanover Red Roof Inn

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