The room was clean. The sheets were pristine, and the mattress was new. Some of the furniture in the room looked new, but this is an old hotel, and there were problems, particularly with the heat in my room.
The hotel is tucked off of the main road in a business area. I arrived Wednesday at 1am, and though the lot was well-lit, parking was scarce. The lobby was empty, and I could see 3 workers in the back room behind the front desk. There were Budweiser beer bottles on the table back there, and they were laughing and having a good time. Despite this, the desk clerk who assisted me was very professional. She put me on the top floor, in the very last room at the end of the hall. I think the hotel must have been unusually full because the heat was turned to "off" in my room, and it felt like they hadn't warmed up the room all season.
But the room was clean--there are barriers under the bed to make sure stuff doesn't roll under there; the bathroom was clean, and for someone slightly OCD about cleanliness, I had no concerns. The room itself heated slowly, but the bed's mattress remained icy throughout the night. When I moved the chair away from the radiator to allow for more heat to circulate, I found some men's socks balled up underneath that chair. Like I said--I'm a little OCD--so instead of touching them with my hands, I hackey-sacked them into the trash can. They went right in! Score! Though the room got hot, the bed remained cold. I slept with towels wrapped around my feet to keep warm.
Checkout was at noon and went very smoothly. I was there for a conference, so I quickly dropped my bags in my car and went back in. Their three conference rooms were nice, but you had to walk through the hotel's restaurant/bar, "Key West" to get to them, and even during a Thursday lunchtime, the bar was very smoky and busy. But the staff there were very professional and clearly tried to provide excellent customer service.
Overall, I would most likely not stay there again. The room was inexpensive--$99--but there are a lot of nice hotels in the area and would probably try something different next time.
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- Also Known As:
- Ramada Bwi Airport Arundel Mills Hotel Hanover
- Ramada Hanover Bwi Airport
- Hanover Ramada