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“Anniversary "Date-cation"” 4 of 5 stars
Review of The Hotel at Arundel Preserve

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The Hotel at Arundel Preserve
3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076   |  
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Hotel amenities
Ranked #1 of 14 Hotels in Hanover
Certificate of Excellence
Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Anniversary "Date-cation"”
4 of 5 stars Reviewed August 27, 2014

After traveling all summer with the kids (for sports), my wife and I decided to save some money and do a quick 2-day getaway for our 15th anniversary. The Hotel at Arundel Preserve was just what we needed. We booked under the "Date Night" package, and had a great time: (Dinner at Vivo; Vouchers to the casino; 1/2 bottle of wine and biscotti in the room; Breakfast at Grillfire).

The only thing that would have made the stay better was to have a choice of which restaurant we had dinner in, and a late check-out. Our room (700) was spacious, clean and very comfortable. Wish we could have stayed longer and enjoyed the pool and exercise room.

Room Tip: 700 is a big corner room.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 27, 2014
A new term!!! Date-cation! Well at least for me, very nice. I am so glad to know that you enjoyed your stay with us and that we provided you with a way to relax after a long summer. Believe me, I know how it feels!
Please come back and see us again soon!

Sincerely,

Jeff Makhlouf

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    337
    95
    16
    5
    1
See reviews for
85
144
25
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • German first
  • Any
English first
Gaithersburg, Maryland
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

This is an incredible Hotel. I love the decor and the energy. The staff is very customer oriented. It is close to MD Live, shopping, eating, the highways and BWI airport. If you are looking to hold a meeting then this is the place to be. Great free parking. I would highly recommend this hotel.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 27, 2014
Hello Consuela! I love your review! I especially love the fact you talked about the energy as well as the experience from a business traveler stand point.
Please come back and see us soon!

Sincerely,

Jeff Makhlouf, General MAnager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mitchellville, Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

Great getaway. Close to restaurants and shopping. Free shuttle to Maryland Live Casino. The very Hotel is clean. The staff are friendly and professional. Next stay we will get a massage and plan for a longer stay.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 27, 2014
Hello Jacqueline! Very nice review, thank you! We really appreciate your feedback. We certainly would love to see you soon, you are correct the massage is a must! We get nothing but great feedback on it!

Sincerely,

Jeff Makhlouf, General Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

The hotel is beautiful. It was right off the exit and easy to find. The room was clean and comfortable. The food at the Grillfire was awsome. We arrived very late and the kitchen was closing. We were seated and allowed to choose any item on the menu. The wait staff made us feel welcome and did not appear put off by our late arrival. We took the shuttle to the outlet mall and could have taken it to the Casino as well. Everything was wonderful. We would definitely stay again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 21, 2014
Thanks a million for taking the time to write us about your most recent experience. I appreciate you taking the time to let us know how everything went and about your experiences. This is greatly valuable for our TripAdvisor visitors.
Please come back and see us soon again.

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

This hotel is beautifully decorated. Our family reunion was held here. The hotel room was exquisite and very clean. Shuttle service was great and so was the fitness center. I would recommend this hotel for anyone who want to stay at a luxurious hotel. It is absolutely gorgeous!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 15, 2014
Hello Lynette:

Thank you so much for sharing your experience and also for selecting our hotel for your 2014 family reunion. We are very happy to learn that yourself and your family enjoyed yourselves here at the hotel. We would love to see you stay with us again very soon.

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, Virginia, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2014

This was a very nice hotel in a convenience location. It is adjacent to a nice Indian restaurant and the in-house Italian restaurant is quite nice as well. The staff is competent and helpful if not all that warm. The room is very well laid out and nicely furnished. It is not particularly spacious, but it is so well furnished and makes such good use of space, you won't mind. The noise level was nice and low and the bed was very comfortable. There is a mini-fridge and microwave in the room, so it is convenient. My one significant complaint is that we chose this hotel over several others in the area because they advertise themselves as having an outdoor pool in the summer. (Important because others in the area do not and because their indoor pool closes for several hours in the middle of the day.) This is not a fair representation on their part. They share an outdoor pool with the apartment complex across the parking lot. To use that pool, a guest has to walk outside the hotel, across the parking lot, into a private apartment building and ask to use the pool that is marked "for residents only." This is an uncomfortable process and not what one expects when booking a room and planning to relax in the sun by poolside. Overall, it is a very nice hotel, but this was a big disappointment since the pool is why we chose this hotel in the first place.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 12, 2014
Hello Lori,

Thank you so much for taking the time to come back on here to comment about your stay and share your experiences with us and the rest of the TripAdvisor community. Your comments are truly very appreciated and will be shared with all departments. Especially the ones regarding the pool!


Please come back and see us more often!

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
4 of 5 stars Reviewed August 10, 2014

I experienced a 4 day stay at The Hotel last week. The 7th floor snack/Executive Lounge-had cold sodas (4 kinds and at least 6 each) + bottled water and it had the useful microwave, ice machine and served as a waiting area for my 2 guests rather than directly in my room. It is smallish, but useful, with a printer and other drinks. Improvement: apples, oranges and other whole fruit would be nice. Pastries should be sealed in individual wraps. The tea and beverage service was excellent from the Starbucks in the Lobby to the service for guests in 7th floor lounge. The clean hotel room (Queen Double) was good size and had plenty of counter space and hot water, during the smooth check-in you should ask about whether it has a tub or shower. The room HVAC worked great and was home like in it's silent running. The room surfaces, bedding, beds and power outlets were very good. The WiFi and tethered Internet were truly fast, with 15 Mbps on WiFi and 90 Mbps on the Ethernet tether, that is easily the best out of the Starwoods, Marriott, and Hilton brands I stayed in the past 3 years (28+ total nights). On the 2nd night, my guests lounged on the 2nd floor meeting deck in a very well furnished and maintained space-SOLID! Grillfire was excellent for am breakfast, but for the business client, a 6am or 6:30am start time would be very appreciative-If you have a day trip into DC, you need to be on the road by 7:15. The food was very good at breakfast, dinner and 4-7pm Happy Hour. The HH crowd is stirred up, so get there early or late and check out the small patio. The area is fairly quiet even with the Residences apartments sharing the block. I felt rested and was active at the 3 day conference as the hotel serves a business client needs first, not much so for families. A clean hot tub would finalize the experience, it is a large void. The military and government use the hotel as well. For the cost, this is a very good experience.

Room Tip: Call ahead after visiting the website and talk to the Front Desk agents or CS to get details on what...
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  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, August 12, 2014
Thanks a million for such a beautifully written review. VERY detailed and descriptive. I love the fact that you shared the details of your room, outlets, breakfast experience, restaurants and even the courtyard area! Please come back and see us more often, we would love to see you again!

Sincerely,

Jeff Makhlouf

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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