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“The perfect "home away from home"” 5 of 5 stars
Review of The Hotel at Arundel Preserve

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The Hotel at Arundel Preserve
3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076   |  
Hotel amenities
Ranked #1 of 13 hotels in Hanover
Dadeville, Alabama
1 review
“The perfect "home away from home"”
5 of 5 stars Reviewed November 6, 2013

My wife and I spend 5 days every year visiting family in this general area.This was our first stay at Arundel Hotel.Will be at the top of our list from now on.In the past we enjoyed the Marriott Courtyard or Residence Inn.However,neither can measure up to The Hotel at Arundel Preserve. I give it 6 stars!

Room Tip: Upper floor..... king bed......corner room(somewhat larger,and with 2 windows)
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, November 8, 2013
Six Stars??? Thank you so much, this means the whole world to us. What a review, thank you.
We are so happy to know that you enjoyed your time with us and that we will get to see you soon.

Have a wonderful weekend!

Jeff Makhlouf

General Manager
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330 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
Hanover, Maryland
1 review
5 of 5 stars Reviewed November 6, 2013

I went on a family vacation and had to be at work early the morning we returned. So staying at The Hotel was exactly what we needed. We were able to leave the car at the Hotel and take the shuttle to BWI. This was great. Everyone at the hotel is so nice, and the place is beautiful. By leaving the car a the hotel before the trip that saved us money also. And being pick up by the shuttle and staying at the hotel, this was the perfect end to a great vacation. Love the hotel, it is clean, extremely friendly staff and great amenities. Great restaurants in the town center. You rally dian d a hotel like this and some am nay great places to eat around it also.. If you need a night away to escape or our on a business trip, this is the place to stay and it will not break the bak either!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, November 8, 2013
Thank you so much Peter for this amazing review. I am very happy to know that you enjoyed yourself at our hotel and that you were able to take advantage of all of our amenities including the shuttle. Please come back and see us much more often.


Sincerely,

Jeff Makhlouf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2013

My fiancé and I completely enjoyed our stay the The Hotel at Arundel Preserve. The room was clean and well appointed, the bathrooms were modern, and the common areas were all upscale. The Hotel offered complimentary shuttle service to Dave and Buster's and Maryland Live! and picked us up late at night without any glitches. We ordered room service for breakfast and it was delicious. Overall a great hotel, we will definitely stay again!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, November 5, 2013
Dear Lance,

Thanks a million for this wonderful review of our hotel. I am so happy not only because you stayed with but also for being able to utilize most of our amenities. I am hoping we could se you stay with us again pretty soon.

Have a great day.

Jeff Makhlouf

General Manager
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Wales, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 21, 2013

I recently stayed at the Hotel at Arundel Preserve while there for a conference. What a great experience! From the driver who picked me up at the airport, to the front desk staff,, to the catering - top notch all the way!

I arrived late, and was tired and ready to get to the hotel. I expected the whole process of getting from the airport to the hotel to take a while. I was very pleasantly surprised at the speed and courtesy of the driver. And it just continued the next three days - everyone was very professional and kind. And top that off - with a hotel that provides amazing rooms - I loved my stay there!

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, October 23, 2013
Thank you for this amazing review. I am myslef sitting at the Airport having attended a conference in LA and can defenitely relate to the importance of a comfortable hotel while on business. I am hoping you will come back to see us on leisure as well.

Sincerely,

Jeff Makhlouf, General Manager
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Bladensburg, Maryland
1 review
5 of 5 stars Reviewed October 21, 2013

My husband and I truly enjoyed our stay at The Hotel at Arundel Preserve. The amenities were so modern and upscale. We loved every aspect of our room. We felt so comfortable like we were at "home". The front desk staff was very professional and hospitable to us and provided details regarding the hotel. This was our first time but it will not be our last. We highly recommend this hotel and we will definitely be back.

Room Tip: Make sure your hotel room is not near the vending and ice machine. It could be very noisy.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, October 23, 2013
Happy Anniversary!! I am very happy to know that yourself and your husband had a great time espcially to celebrate such a great occasion. I am also happy to know that you will come back to see us again and again.

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

I stayed at The Hotel at Arundel Preserve for 14 nights on business. My room was quiet, clean, modern and very comfortable. The hotel is new and has quality bedding, towels and amenities. I would stay here again for business or pleasure and would recommend it to anyone.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, October 21, 2013
Thank you so much for taking the time to share your experience at the Hotel on here. Our wonderful guests like you represent the best testimony to what we have created at the Hotel at Arundel preserve.
We are looking forward to seeing you very soon.

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

Having stayed at other hotels around Arundel Mills before I was not looking forward to my business trip accommodation. But this place was wonderful, in particular having access to great food and craft beer at Grillfire downstairs after long days at work. Highly recommended, and will return.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, October 18, 2013
Thank you so much for taking the time to write us, I really appreciate it. I am glad we made a part of your stay enjoyabe and truly hope you come back and see us.

Have a wonderful weekend.

Sincerely,

Jeff Makhlouf General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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