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“Excellent” 5 of 5 stars
Review of The Hotel at Arundel Preserve

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The Hotel at Arundel Preserve
3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076   |  
Hotel amenities
Ranked #1 of 13 Hotels in Hanover
1 review
“Excellent”
5 of 5 stars Reviewed June 4, 2013 via mobile

New hotel, with nice size rooms. Very clean, very comfortable, very friendly staff. All amenities, nice pool. Close to all kinds of shopping and restaurants. And very close to a brand new casino, but it was not noisy and it is close to all major roadways.
I would definitely use it again if I was going to this location.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, June 6, 2013
Thank you so much for your review and of course for selecting our hotel to stay in the Arundel Mills area. I am delighted to know that you had a pleasant stay and that you got to enjoy the local attractions.

I am looking forward to having you stay with us again.

Sincerely,

Jeff Makhlouf, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    302
    76
    15
    3
    0
See reviews for
79
124
24
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

I had a great stay here. It's a very clean and classy place for a reasonable price. The room was really nice and had a humongous bathroom and an amazing shower. The restaurant was pretty good. It was a bit pricey, but not so much that I felt ripped off. Overall I was very pleased with my stay.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, June 3, 2013
Thank you so much for taking the time to write about our hotel on Tripadvisor. We cannot ask for anything better than one of our guests recommending us on here.
Please com back and see us as soon as your travel plans bring you back this way.

Have a terrific week!

Sincerely,

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bermuda
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

The Hotel at Arundel Preserve has a nicely laid out décor which is modern. Rooms are comfortable and spacious. Good shuttle service to the mall,casino and nearby restaurants. The restaurant on site had good service and the food was good.
Staff were friendly and helpful. I would no doubt stay here again

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, May 31, 2013
Thank you so much for your lovely review on TripAdvisor. I am delighted to know that you had enjoyed your stay. The title you chose is very catchy and we appreciate you selecting it for your review. I am glad to know that you will be coming back to see us soon.


Sincerely,

Jeff Makhlouf, General Manager
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Capitol Heights, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2013

I stay at hotels monthly and this by far was one of my favorite. everything is so modern and nice. Its very upscale, romantic, and comfortable. there where a few weddings going on in the courtyard at the fountain and it was just a nice friendly place to stay. The casino is a block away and they offered late night shuttle service.

Room Tip: we stayed on the 3rd floor facing the garage and had no view but it didn't bother us.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, May 22, 2013
Wonderful review!! Thank you so much! This means a lot to us especially from someone who is at hotels monthly! I am delighted to know that you enjoyed your stay with us as well as our amenities. I am looking forward to seeing you stay with us again very soon.


Jeff Makhlouf, General Manager
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Manama, Bahrain
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 20, 2013

Wonderful hotel, beautiful cosy décor from lobby to the rooms. Very comfortable bed with lots of pillows. Fantastic, nicely equipped gym accessible all hours and there is complimentary Starbucks coffee in the mornings in the lobby! Very useful shuttle service to BWI lightrail station and nearby mall. Happy to stay here again next time I visit Baltimore.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, May 22, 2013
Dear Grace, thank you so much for your lovely review and for your high regards of our hotel. I know that Bahrain and that region has many ultra luxury and new hotels and I am proud to know of what you think of us!
Please make us your home away from home.

Sincerely,

Jeff Makhlouf

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhinland Pfalz, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2013

This is a new hotel that has great rooms, good prices (with a military discount), and a great location. Tons of parking in a parking ramp, staff is very helpful. Lots of restaurants and shopping nearby. Only semi-negative comment is that the hotel restaurant is priced very high. It would be nice if they offered a free breakfast of some sort. This may be why the prices are decent.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, May 17, 2013
Hello Eric:

Thank you so much for this nice review and most of all for your lovely PICTURES!!! They look great, I appreciate you taking the time to do so.

Please come back and see us soon!!

Jeff Makhlouf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2013

Everything about this hotel was perfect! I totally loved the modern exterior of this place, down to the fire place and swimming pool! Though the room was a tad small (king room), it was okay for two people. The ONLY complaint that I have is that the hotel has Direct TV which functions via satallite. It was raining with a few winds and the weather knocked out the television for maybe 15 mintes. I would indeed stay at this hotel again!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review, May 17, 2013
Lovely review and super catchy title!! Thank you so much, I am glad you liked our hotel. We do certainly offer larger rooms, please ask about those the next time you stay with us. Looking forward to seeing you stay with us pretty soon.

Sincerely, Jeff Makhlouf General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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