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The Hotel at Arundel Preserve: Traveler Reviews

3.5 of 5
7795 Arundel Mills Boulevard, Hanover, MD 21076
Hotel amenities
The Hotel at Arundel Preserve
Ranked #1 of 13 hotels in Hanover
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225 reviews from our community

    Trip type
Traveler rating
    179
    35
    8
    3
    0
Date Rating
Annapolis, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Everything you could want”
5 of 5 stars Reviewed February 4, 2013

My husband and I stayed here for my birthday celebration. My husband told them it was my birthday as we were checking in and we ended up with a free upgrade to an executive room and they placed a small bottle of champagne, snacks and a handwritten note in our room. I was blown away by these nice touches.

The hotel is stunning when you walk in and though we regrettably did not get to visit the bar or restaurant, they looked beautiful from the lobby and the bar looked to be busy and lively. The rooms were spacious and clean. The bathroom is huge and the Bulgari bath amenities were a nice touch. A Keurig brewer allowed us to have a quick cup of coffee in the morning, and a fridge was also provided. We did not hear noise from any other rooms or the hallway and slept soundly on the comfy, soft sheets.

This was a great staycation for us (we took the free shuttle to the casino) and we would definitely stay here again. Also, we took advantage of the government rate which made the price even more reasonable.

Room Tip: Room 714 faces the front of the building, mid-way down the hall. This room was across the hallway an...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask terps24 about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
February 6, 2013
Happy Birthday! Thank you to you and your husband for chosing our hotel to celebrate your birthday! I am very happy to know that you enjoyed your stay with us and that you had a great night's sleep. You need to come back and see us more often!

Sincerely,

Jeff Makhlouf, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lusby, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Most clean, most beautiful experience ever.”
5 of 5 stars Reviewed January 31, 2013

Most clean hotel I have ever stayed at. The most beautiful hotel I have ever stayed at. You walk into this beautiful lobby and you just can't wait to see the room you will be staying in but you are drawn to the amazing smells from across the lobby coming from The Fire Grill. So you quickly get to your room, drop the bags and rush back downstairs to the get something to eat. When you look at the menu you may think it's a little pricey but you're hungry for the great smells and everything sounds so good. You are pleasantly surprised though when the food arrives it is not the tiny portions you often find at expensive restaurants, but great portion sizes that leave you feeling full and satisfied with great food.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Debisfuntime about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
February 1, 2013
Thank you so much to both of you for this lovely review. If I was to stay here for the first time, this would build a lot of excitement in me!! Amazing review!! Thank you so much and I hope to see you both stay with us again very soon!!

Jeff Makhlouf

General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“A romantic retreat”
4 of 5 stars Reviewed January 30, 2013

This hotel has an amazing fireplace. A nice pool and mini gym. The rooms are amazing. Clean, roomy and has great decor. It's ver close the Arundel Mills outlet, and adjacent to the BWI airport. It's great for a weekend getaway with the girls or your significant other.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask JeminiJ about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
February 1, 2013
Thank you so much for this wonderful review of our hotel. I am really delighted to know that you enjoyed your stay with us. Please come back and see us more often!

Sincerely,

Jeff Makhlouf, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Awesome”
5 of 5 stars Reviewed January 26, 2013

This Hotel was very nice, I have stayed at five stars Hotels all over the United States and there is no comparison, the ambiance was great, the clerk was very pleasant, I could go on and on, but why, stay for yourself.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask brentondev38 about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
January 28, 2013
Thank you so much for inviting other users to come experience our services for themselves. I am very happy to know that you enjoyed your stay.
I hope to see you with us again very soon!

Sincerely,

Jeff Makhlouf General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
baltimore, md
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“romantic getaway”
5 of 5 stars Reviewed January 24, 2013

We stayed at the preserve in December the weekend after Christmas. The Hotel was simply beautiful. The lobby was festive with the fireplace going and the people there just seemed happy. The bathroom was really spacious and so was the room. The best part was that we got up around 3 am and called down stairs to have the shuttle take us to the casino for a little while. When we got downstairs he was waiting to greet us. The ride was rather short and we of course were the only two up that hour. The conversation there was great. We didnt stay long and we just called back and he was there with bells on. The whole experience was great and made us feel like we were hundreds of miles away but really only a few. The room service for breakfast was great and the food was delicious. We had a late checkout with no problem at all.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 2 more reviews by spunky3 for Hanover
Ask spunky3 about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
January 25, 2013
This is wonderful!! I am delighted to know that you enjoyed your stay and that you took advantage of our shuttle services. I am also glad to know that you had time to visit the mall and the Casino as well as sit and enjoy our large and beautiful lobby.
You are totally correct, ,many of our guests love the fact that we are so close to where they live but yet we make them feel like they left town .

Please come back and see us very soon!

Jeff Makhlouf, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Region: United States > Maryland > Hanover
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Hanover
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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