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All 13 Hanover hotels

The Hotel at Arundel Preserve: Traveler Reviews

3.5 of 5
7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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Ranked #1 of 13 hotels in Hanover
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235 reviews from our community

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1 review
“Our stay at The Hotel at Arundel Preserve”
5 of 5 stars Reviewed November 5, 2012

Our overall stay at The Holtel was Excellent! Front desk staff was very welcoming and friendly! The food at The Grillfire was delicious! Our waiter and the bartender were very friendly and accommodating! Indoor pool and work out facility was clean and sufficient. Rooms were clean and the beds were beyond comfortable! The box of Cayenne Pepper Chocolates were a nice added personnel touch on checkout! I highly recommend staying at The Hotel!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChrissyCRN about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
November 6, 2012
Thank you so much for reviewing your stay with us at the Hotel. We are glad you chose our hotel. We hope you make us your home away from home and that you come back and see us more often.

Sincerely,

Jeff Makhlouf

General Manager
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Chesterfield, Virginia
2 reviews
2 helpful votes 2 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed November 5, 2012

Our check-in process was our only issue due to no King rooms being available at 3pm. We had to wait until almost 4:15pm to get our room. A little frustrating at the least. Once we got checked in, the remainder of our hotel experience was great. This is a new hotel and the prices are more than reasonable. Our experience at their restaurant was very pleasing, too.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask VW23838 about The Hotel at Arundel Preserve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
November 6, 2012
Thank you so much for your feedback and for the honest comments! We had a large group that weekend that overstayed their agreed upon checkout time by 45 minutes which caused a ripple effect with check ins not being able to have the rooms on time. We sincerely apologize for the inconvenience and invite you to come back and stay with us again.

Sincerely,

Jeff Makhlouf

General Manager.
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Islip, New York
1 review
“Pleasant surprise”
5 of 5 stars Reviewed November 1, 2012

We were looking for a hotel in the DC area that was affordable and high quality. I stumbled on the Hotel at Arundel Preserve. The rooms looked too good to be true. They were even better than the website portrayed.We were ending a vacation where we stayed in 5 star hotels, from several of the most prominent hotel chains. This was easily the nicest one we stayed in. I would never have thought to look for such a high quality hotel in this area. I would stay there again in a minute.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
November 2, 2012
Thank you so much for this amazing review. I liked it so much that I forwarded it to all my management team! It makes us so proud to know that you highly think of us especially after staying at 5 Star hotels that are part of the major brands.
Please come back and see us again.

Sincerely,

Jeff Makhlouf General Manager
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scottsdale, az
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Great location nice hotel”
4 of 5 stars Reviewed October 30, 2012 via mobile

We stayed at the hotel on the Sunday night before the hurricane when our flight was cancelled. Rooms are appointed very nicely, bathrooms are large and the lobby is well done. A bit of a walk to the mall but there is a Starbucks and other food places across the street.

Stayed October 2012, traveled on business
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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
November 1, 2012
Thank you so much for your comments: they are greatly appreciated. I am glad you enjoyed your time with us and would like to remind you that we offer shuttle service to and from the mall, the casino, the airport and others within a 5 miles radius.

Please come back and see us soon!

Sincerely,

Jeff Makhlouf, General Manager
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Washington
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great Addition to the BWI Area”
5 of 5 stars Reviewed October 25, 2012

My group holds its fall meeting in this area. We were delighted by everything about this beautiful new property. From my first call to the hotel for general information, I encountered outstanding and helpful service. Unlike many properties near the airport, the Hotel knows how to handle shuttle transportation--guests know when to expect the shuttle, and ride in style in a Mercedes van.
The property itself is gorgeous, with a beautiful open lobby, well-designed meeting space,
spacious guest rooms with terrific furnishings and amenities. The hotel has a LEED certification, and unlike another property in the area that claims this designation, nothing here was done on the cheap. The wi-fi works perfectly, the restaurant and bar are fun, and the catering selections and staff served us very well. We are looking forward to a return visit.

Room Tip: Try to get a room on the seventh floor.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
October 26, 2012
Dr. Washington:

Thank you so much for your wonderful review. I am glad that you enjoyed your stay while here attending your company's meeting. We definitely thrive to have a perfect experience for our guests staying here on leisure or business or both.
Please come back and see us when you can.

Sincerely,

Jeff Makhlouf, General Manager
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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Region: United States > Maryland > Hanover
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Hanover
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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