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“Festival weekend” 5 of 5 stars
Review of Homewood Suites by Hilton Baltimore-Arundel Mills

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Homewood Suites by Hilton Baltimore-Arundel Mills
3.0 of 5 Hotel   |   7491-B New Ridge Road, Hanover, MD 21076   |  
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Ranked #2 of 13 hotels in Hanover
Yorktown, United States
1 review
“Festival weekend”
5 of 5 stars Reviewed August 30, 2013

This hotelwas a great place to stay while we were in town for the Renaissance Festival. Even tho the festival was about 15 miles away, this hotel was worth the drive to come back to after a long drive from home and a busy day at the festival. The hot tub alone was worth it! Breakfast was fine with a nice selection of fruits, yogurt and cereal as well as the hot items. I will stay here again when in the area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 31, 2013
Thank you for providing feedback regarding your recent stay.

We’re glad you had the opportunity to visit the Renaissance Festival during opening weekend! We greatly appreciate your report on our hot tub and breakfast amenities.

We hope that you join us again before the end of Renaissance Festival 2013.
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214 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pittsburgh, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

Everything was perfect for my stay at this hotel. I can't wait to come back and stay there again. I was greeted by front desk staff every time I walked through the lobby. Breakfast was delicious and swimming in the pool was so refreshing.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 31, 2013
We’re glad you had an enjoyable stay and thank you for the opportunity to provide you with a perfect stay. We look forward to your return!

Waitman V.
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Louisville, United States
1 review
5 of 5 stars Reviewed August 18, 2013

This hotel was an excellent choice for a week of business travel. The manager's reception and complimentary breakfast were excellent features during a busy trip. The rooms were very spacious, clean and comfortable. Above all the rooms were quiet. Many dining options close by.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 20, 2013
Trip Advisor Guest,

Thank you for your wonderful comments regarding your experience at our hotel. I will sure to let our Culinary and Housekeeping team know how much you enjoyed the stay.
Kind Regards,

Waitman V.
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Chicago, United States
1 review
3 of 5 stars Reviewed August 13, 2013

A huge disappointment to housekeeping. I waked in that area in the evening/night time and wanted to be not disturbed till mid-day, so "Do not disturb" sign was posted on my room door. I did not realized that room will be excluded from housekeeping work even when sign is removed in mid day. Make sure that you tell concierge to clean your room otherwise it will be skipped.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 15, 2013
//Lev R//,

Please accept my sincere apologize for the delay in Housekeeping service. To honor our guest’s requests to not be disturbed we check all of our “do not disturb” rooms twice throughout the day.

If a guests notifies us of a specific time outside of Housekeeping hours we ensure the request is honored.

The next time your travels bring you to the Homewood Suites, Arundel Mills please let our Guest Services team know of any Housekeeping requests as they would be delighted to assist.

Waitman V.
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A TripAdvisor Member
5 of 5 stars Reviewed August 12, 2013

The hotel was great. Only had a small problem with the evening food staff. Morning food staff, front desk, security, cleaning crew, maintenance all were great. Will stay here again. Rooms excellent and beds great. Right across the road from Arundel Mills Mall and they have a shuttle that will take and pick you up there.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 15, 2013
Homewood Guest,

Thank you for the positive feedback regarding our front desk, cleaning crew and maintenance division. I would love the opportunity for you to provide feedback regarding our evening food staff.

At your convenience please contact me directly at the hotel,

Kind Regards,

Waitman V.
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A TripAdvisor Member
4 of 5 stars Reviewed August 10, 2013

The staff and facility was excellent. Breakfast and evening meal a definite plus. The only problem was the pool only being open when a life guard was on duty in the evenings from 5 - 9 p.m. Good location for our visit to DC and Virginia.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 12, 2013
Trip Advisor Member,

Trip advisor Member,

Thank you for complimenting our staff, facility and complimentary breakfast and dinner service.
To comply with county guidelines our pool hours are limited to ensure we have a life guard on duty 7 days per week. Although pool hours are 5-9 on the weekdays our pool is open on the weekend from 10am – 9pm.
Kind Regards,

Waitman
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Clarkstown, NY
1 review
4 of 5 stars Reviewed August 8, 2013

Recently spent a few days at the HH Arundel Mills. The staff was very pleasant and helpful. The room was quiet and clean. The kitchen had limited supplies, but was clean. Ample parking and close to shopping and the Casino. Complimentary hot breakfast left something to be desired and when the dining area was full, the 2 workers could not keep up with the demands. Other breakfast items were fine. There is also a small restaurant in the HH Garden Inn if you want a different option for breakfast and a Dennys opposite the back of the hotel.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, August 10, 2013
Mcsweddee,
Thank you for the great feedback regarding our helpful and pleasant staff.

I have forwarded your feedback regarding our rooms to our Director of Housekeeping and Director of Food & Beverage regarding our breakfast team.

It’s feedback from our guests that allow us the opportunity to improve. Mcsweddee, we look forward to your return.

Sincerely,

Waitman V.
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Additional Information about Homewood Suites by Hilton Baltimore-Arundel Mills

Address: 7491-B New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hanover
#2 Family Hotel in Hanover
#3 Romantic Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Baltimore-Arundel Mills 3*
Official Description (provided by the hotel):
Experience one of the best all-suite Hanover MD hotels - The Homewood Suites by Hilton® Baltimore - Arundel Mills offers luxuriously appointed suites and modern hotel amenities to complement its great Baltimore area location. Conveniently located just minutes from BWI Thurgood Marshall Airport and Arundel Mills Mall this hotel near Baltimore is perfect for leisure or extended stay Baltimore travelers. For your convenience shuttle service to the airport and local businesses is available upon request. ... more   less 
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Also Known As:
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel Hanover
Homewood Suites Hanover

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