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“Great for short and extended stays!” 5 of 5 stars
Review of Homewood Suites by Hilton Baltimore-Arundel Mills

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Homewood Suites by Hilton Baltimore-Arundel Mills
3.0 of 5 Hotel   |   7491-B New Ridge Road, Hanover, MD 21076   |  
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Ranked #2 of 13 hotels in Hanover
Fayetteville, North Carolina
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great for short and extended stays!”
5 of 5 stars Reviewed April 8, 2013

Business, pleasure, or both, this is a great place to stay. Not only does it have the essentials (kitchenette, living room with TV & sofa bed, comfortable beds, free internet, free parking), but also an indoor pool, self-laundry area, and free decent breakfast. Also, from Mon-Thurs, they have free dinner. Some of the past reviews talked about noise, but the hotel has a new rule about "no partying"; it was nice & quiet when we were there-except, of course, at the pool area. The hotel is adjacent to the Hilton Garden Inn (guests from both share the laundry facilities and pool), but breakfast area/rooms/lobby are separated. Overall, it's great, especially if you're traveling with the kids.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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224 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Harrisburg, North Carolina, United States
2 reviews
5 of 5 stars Reviewed April 4, 2013

This hotel was great! From the staff to the food to the room, it was awesome! I just cannot say enough! The free breakfast always had something or y family of five to choose from. Even the free coffee was good. Thank you for making our stay great!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 3, 2013

The hotel was clean, friendly staff and great location near Arundel mills mall and Live casino. I reserved a king and double queen suite for myself, wife, child and two cats. Plenty of space for the family to relax in their own area, with a TV in each room, no one had to watch something they did not want to. The kitchenette came with the basics, full size fridge, dishwasher, two burner range top and a microwave. Assorted pots and pans, and serving for 4. Pool with Jacuzzi was open at night during weekdays and all day sat and sun. Complimentary breakfast was basic, hot and cold items were available, after one week, you recognized the menu. Only real complaint is the heater and air condition units in the rooms, they are noisy and the one in my bedroom rattled, tried to wedge something against it, it worked half the time. Very difficult to rest if you are a light sleeper and you need to use the unit.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 26, 2013

My family has stayed at this particular hotel before but had a bad experience with the noise in the middle of the night. We returned because we got a fantastic rate for a 2 bedroom suite. The property is very nice and well maintained, but again we had a problem with an adjacent room having a party from 2am-430am!! We called the hotel staff 3 times before the situation was resolved. Making a trip to the area again in June but will not be staying here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cayman Islands
Top Contributor
131 reviews 131 reviews
50 hotel reviews
Reviews in 54 cities Reviews in 54 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 26, 2013

Was supposed to be staying at the HGI which is attached to this hotel but due to overbooking was put in this hotel - it shares an elevator and is easy enough. They put me in a two room suite which was amazing but shame I was only there for 6 hours before having to leave. Employees were great about it and solved the issue. The hotel is just down the road from the rental car drop off and the shuttle will pick up after dropping your car.

Room Tip: I've stayed at this complex several times and so far have not had a bad room. I do prefer the ro...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Addison, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 19, 2013

We arrived in Baltimore from Chicago to visit My mother in law my husband and I stayed with her in the 2 bedroom suite and It was more then wonderful, the rooms are big even the sitting area is a good size, nice kitchenette too! Beds are cozy slept really good, also the hotel has a temperature control for all 3 rooms we like it cool she likes it hot our room was set at 66 her room 78 perfect! Pool during the week opens at 4 but we found other things to do til then. Great Location. The staff was AMAZING!! We arrived Thursday and found they offer a free dinner including wine and beer on tap. John Jolly was working and he really set off our stay with his kindness. He was very friendly! Helped us beyond his job duties!!! We will stay at the same hotel again next time we visit mom!!!

Room Tip: It is located in the same building as the Hilton just have to enter around back...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington Park, Maryland
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 18, 2013

I couldn't even find it and drive around for a while because you cannot see it from the road. My GPS put me on the right road but ended me too far down in the middle of a business park. The only hotels you can see from the road is the HI Express, and the Hilton Garden Inn. Well wouldn't you know it, the Hilton is split in half and the Homewood is hiding behing the Garden inn. There isn't a real sign you can see from the road or anything. Just a tiny sign that is easy to miss, because I did. I was looking for a standalone hotel which is usually easy to spot from a distance. The only way I found it was to go inside the Hilton and ask, and they told me it was around back. Who could know this? Very stupid on their part. They need to put a larger sign out by the road at least, or put both names at the top in neon. So be warned, don't look for this place, but instead the Hilton Garden Inn and then drive around back.

Other than that, the room was very nice and clean. The bed was comfortable, although they only had feather pillows and I cannot stand them at all. Usually most hotels at least have a traditional pillow in the closet but not this place. We also used the couch bed for my 3yr old and it was just fine. There was extra bedding in the closet for it, but no extra pillows. The room had a full size fridge/freezer and kitchenette. You could stay here a while and cook if needed. The shower layout was stupid with the towel rack inside the shower. That makes no sense unless you want wet towels. It also leaked all over the floor so we had to put a towel down on the ground under the doorway. Breakfast was great and comparable to most other places. Fake eggs, and cheap sausage. The potatoes were good, and everything else there which are breads, cereal, oatmeal, etc. The presentation was nicer than the food, but it definitely hit the spot and is all we needed. I am not complaining about it, just saying how it is. It's what I expected, and that's fine. The pool is very nice but has dumb hours of opperation. It closes early, and opens late. It makes it hard to use it if you are only staying 1 night. We had to stay they next day until checkout in order to fit the pool in since it doesn't open until 10am and closed at like 7pm or something rediculously early. The pool is on the ground floor and shared by both sides of the hotel as well as laundry and fitness. The washing machines only use cold water which is stupid and don't wash very good. My toddler threw up on the way here and we needed to wash his cloths and car seat cover. They still smelled when I pulled them out as if I only used water and no soap, but I put soap in. It costed $1 to wash and $1 to dry so I wan't doing it twice. It was better than before but still not clean. Would have been much better if it could have been washed in hot water. The front desk also does not keep any extra towels or soaps etc behind the counter which is poor. I was told I would need to wait for the cleaning service to arrive in the morning to get more items. What about those that arrive in late and need something? The desk should always have a small supply of things available, as most places do. I was surprised at this.

Overall this was a good stay and I would stay here again now that I know where it is. It's cheaper and nicer to stay in Arundel Mills when seeing Baltimore than staying right in the noisy city and dealing with parking fees and crime. It's only a short 20min or so drive into the city so no biggie, and also close to BWI with shuttle service.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Baltimore-Arundel Mills

Address: 7491-B New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hanover
#3 Family Hotel in Hanover
#3 Romantic Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Baltimore-Arundel Mills 3*
Official Description (provided by the hotel):
Experience one of the best all-suite Hanover MD hotels - The Homewood Suites by Hilton® Baltimore - Arundel Mills offers luxuriously appointed suites and modern hotel amenities to complement its great Baltimore area location. Conveniently located just minutes from BWI Thurgood Marshall Airport and Arundel Mills Mall this hotel near Baltimore is perfect for leisure or extended stay Baltimore travelers. For your convenience shuttle service to the airport and local businesses is available upon request. ... more   less 
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Also Known As:
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel Hanover
Homewood Suites Hanover

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