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“A MUST STAY !!!!!!!!!!” 5 of 5 stars
Review of Homewood Suites by Hilton Baltimore-Arundel Mills

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Homewood Suites by Hilton Baltimore-Arundel Mills
3.0 of 5 Hotel   |   7491-B New Ridge Road, Hanover, MD 21076   |  
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Ranked #3 of 13 Hotels in Hanover
Bellmawr, New Jersey
1 review
“A MUST STAY !!!!!!!!!!”
5 of 5 stars Reviewed February 5, 2013

Stayed here this past weekend.

Originally had a one night reservation (Sat-Sun) and called the front desk to ask for a "late check out". Franklin was more than understanding and accomodating. While we were out on the morning of check out, we decided to stay another night. Again, Franklin took care of us and even upgraded our room.

All I can say is WOW. This hotel had the friendliest and most professional staff that I have had the pleasure of dealing with in a long long time.

Even our 2 dogs liked the place.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
Thank you so much for the positive feedback and please come back and see us agin soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    149
    65
    25
    9
    6
See reviews for
109
28
14
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
St. George, Bermuda
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2013

Spent 3 nights there for a weekend trip. We had a 2 bedroom suite and it was lovely. The beds were very comfortable! Very close and convenient to Arundel Mills Mall and surrounding stores/restaurants. The morning breakfast was good and they also serve a light dinner with drinks 4 nights a week (weekends not included). Great shuttle service. Housekeeping was very clean. One minor issue we had was that we had 5 guest in our reservation, and gratuities were charged for 5 guest but we kept getting only enough towels for 4 guest. We had to go into the hallway and ask one of the staff for an extra towel off the trolley the first day. We thought it was just a one off thing the first night but it was the same daily. We would have left a note for the housekeeper but the room didn't have the usual notepad and pen most accommodation have. Other than that, I will come back to this Hilton again. It was a pleasure.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
Thank you so much for choosing us among all other hotels when you stay. We look forward to you staying with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucy
1 review
5 of 5 stars Reviewed January 24, 2013

I enjoy my stay at the Homewood Suites and I would advised any one to try it. First the lobby is quiet,spacious,clean and the seating is good. The first staff I met was the front office manager, and she was nice friendly and always willing to help. The room was again clean and that was the first thing that catch my eyes. The complimentary breakfast was great, sorry it was only for two mornings. The shuttle service was good it took us to the mall and we did not had to wait long for it, the driver was very helpful. I am going to come back to this hotel very soon I enjoy it.

Room Tip: The room I was in was always clean, nice and large, big and comfortable bed, the veiw was not the be...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
Thank you so much for taking the time to give us your review and please come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed January 10, 2013

The Homewood Suites is a great place to stay. The lobby was nice and welcoming. One of my suites had two separate bedrooms and baths. This was perfect for my family. The rooms were clean and spacious. The complimentary breakfast was good. Also, it had a wide selection of food and beverages. Additional, I liked the televisions in every room and the dining area. My family enjoyed the pool and it was clean.

Thank you Homewood Suites.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 3, 2013

i belong to the HHonors and this place was great. Very large and spacious suites. Nice staff and very helpful. I got to the hotel the day before Thanksgiving. When i arrived i missed dinner.( Yes they serve Complimentary meals). Not only did they get us diner but delivered to my room. The two lobbies are very nice too. One for the suites and the other is for the Garden Inn

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
Thank you so much!!! Come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Top Contributor
147 reviews 147 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed December 20, 2012

The Homewood Suites and Hilton Garden Inn share a building but have separate lobbies, elevators and parking lots. The two hotels share an indoor pool with lifeguard, gym and laundry facilities. A free shuttle is provided to BWI airport, Arundel Mills Mall and the casino. Each hotel has their own Business Center with computers and printer.

We had a bit of a problem the first night as our suite shared a wall with the elevators so kept us awake but after speaking with Amber the next morning she assured us she would have another suite ready when we returned in the afternoon and the suite was ready as promised. The second suite was very quiet. We stayed in a two bedroom, two bath suite that was beautiful. Each of the three rooms had its own thermostat, ac/heat unit and TV. One bedroom had a king size bed and bathroom with an extra large shower. The other bedroom had two queen beds and a bathroom with a bathtub. The living area had a couch, table with two chairs, stove top, dishwasher, sink with garbage disposal, microwave, coffee pot, toaster and full size refrigerator. Dishes, cookware, eating utensils and glassware are provided. Since we stayed for a week this setup was great.

For breakfast everyday there are scrambled eggs, waffles, sausage or bacon, potatoes, fresh fruit, cereal, oatmeal and assorted breads. And then each day there is a special item such as quiche, crepes, french toast, scrambled eggs with bacon and cheese, scrambled eggs with spinach and mushrooms, etc. Four nights a week (not on weekends) a two hour "Welcome Back Reception" is held that includes beer and wine. One night was lasagna and salad, another night was wings and pirogies, and another night was orange chicken with rice and eggrolls. One of the nights we returned just as they were starting to put the food away. When we walked in the staff stopped and got us carry out containers so that we could get food to take to our room.

The Hilton Garden Inn has a restaurant and bar in their lobby that serves both hotels and offers room service daily. One weekend night we had dinner in the restaurant, the food (try the Annapolis Crab Cakes) and service were excellent. Price was what you would pay at any nice restaurant.

The crowning jewel of this hotel is the staff. Every morning Amber greeted us by name as we got off the elevator. The breakfast and evening meal staff went out of their way to make sure we had everything we needed and always checked to see if we wanted anything else before they started clearing the food. Every staff member that we passed in the hall or lobby greeted us with a smile and friendly word. I know there are cheaper hotels in the area but this one is definitely a great home away from home.

Room Tip: Stay away from rooms ending in 28 as it backs up to the elevator
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
Thank you so much! Come back and see us this year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Top Contributor
133 reviews 133 reviews
62 hotel reviews
Reviews in 67 cities Reviews in 67 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 4, 2012

The hotel is just three years old and one of the nicer places to stay near Ann Arundal , BWI, or Fort Meade.

Rooms have a combined sitting room and kitchen with a separate bedroom. There is a free light breakfast and light evening meal.

No complaints. Well, if I recall, Residence Inn had a better beer on tap. It for free I shouldn't complain.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review, February 19, 2013
We appreciate your review and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Baltimore-Arundel Mills

Address: 7491-B New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hanover
#2 Family Hotel in Hanover
#6 Romantic Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Baltimore-Arundel Mills 3*
Number of rooms: 99
Official Description (provided by the hotel):
Experience one of the best all-suite Hanover MD hotels - The Homewood Suites by Hilton® Baltimore - Arundel Mills offers luxuriously appointed suites and modern hotel amenities to complement its great Baltimore area location. Conveniently located just minutes from BWI Thurgood Marshall Airport and Arundel Mills Mall this hotel near Baltimore is perfect for leisure or extended stay Baltimore travelers. For your convenience shuttle service to the airport and local businesses is available upon request. ... more   less 
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Also Known As:
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel Hanover
Homewood Suites Hanover

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