The Homewood Suites and Hilton Garden Inn share a building but have separate lobbies, elevators and parking lots. The two hotels share an indoor pool with lifeguard, gym and laundry facilities. A free shuttle is provided to BWI airport, Arundel Mills Mall and the casino. Each hotel has their own Business Center with computers and printer.

We had a bit of a problem the first night as our suite shared a wall with the elevators so kept us awake but after speaking with Amber the next morning she assured us she would have another suite ready when we returned in the afternoon and the suite was ready as promised. The second suite was very quiet. We stayed in a two bedroom, two bath suite that was beautiful. Each of the three rooms had its own thermostat, ac/heat unit and TV. One bedroom had a king size bed and bathroom with an extra large shower. The other bedroom had two queen beds and a bathroom with a bathtub. The living area had a couch, table with two chairs, stove top, dishwasher, sink with garbage disposal, microwave, coffee pot, toaster and full size refrigerator. Dishes, cookware, eating utensils and glassware are provided. Since we stayed for a week this setup was great.

For breakfast everyday there are scrambled eggs, waffles, sausage or bacon, potatoes, fresh fruit, cereal, oatmeal and assorted breads. And then each day there is a special item such as quiche, crepes, french toast, scrambled eggs with bacon and cheese, scrambled eggs with spinach and mushrooms, etc. Four nights a week (not on weekends) a two hour "Welcome Back Reception" is held that includes beer and wine. One night was lasagna and salad, another night was wings and pirogies, and another night was orange chicken with rice and eggrolls. One of the nights we returned just as they were starting to put the food away. When we walked in the staff stopped and got us carry out containers so that we could get food to take to our room.

The Hilton Garden Inn has a restaurant and bar in their lobby that serves both hotels and offers room service daily. One weekend night we had dinner in the restaurant, the food (try the Annapolis Crab Cakes) and service were excellent. Price was what you would pay at any nice restaurant.

The crowning jewel of this hotel is the staff. Every morning Amber greeted us by name as we got off the elevator. The breakfast and evening meal staff went out of their way to make sure we had everything we needed and always checked to see if we wanted anything else before they started clearing the food. Every staff member that we passed in the hall or lobby greeted us with a smile and friendly word. I know there are cheaper hotels in the area but this one is definitely a great home away from home.

The hotel is just three years old and one of the nicer places to stay near Ann Arundal , BWI, or Fort Meade.

Rooms have a combined sitting room and kitchen with a separate bedroom. There is a free light breakfast and light evening meal.

No complaints. Well, if I recall, Residence Inn had a better beer on tap. It for free I shouldn't complain.

It's been almost 9 months since our stay at the Homewood Suites in Arundel Mills but I wanted to leave this review and a note of thanks to Michael and all the folks that helped us during a very difficult time. Our stay at the hotel was over a one week period during which we were spending most of our time in the NICU at John's Hopkins attending to our newborn son. He passed away at the end of that week. Michael and the folks at Homewood Suites were so caring and kind during that week...they left flowers for us in our room and gifts for our other children. Michael also arranged a very generous discount for us on the three rooms we were staying in during that week. The employees at the hotel were always very accommodating to us and always very sensitive to our situation. Bottom line....these are good people. In a time when we were hurting as a family these folks went the extra mile for us and showed us a great deal of kindness. I think that is very commendable and I think we could use more of that kind of personal, human connection in customer service these days.

My husband and I stayed for 2 nights in October 2012. The people at the desk are very nice, but there were housekeeping issues at this hotel. We had reserved a smoking room. There were no ashtrays in the room. We called the desk, and received an ashtray about an hour later. When we went to the pool there were no towels. The "lifeguard" said that they had been waiting at least an hour for towels. This is insane. The next day we went out, when we came back we wanted to make coffee. Housekeeping did not replace the coffee in the room, after three visits to the desk, we received packets of coffee an hour and a half after our original request.
On check out day, housekeeping knocked on our door by 9 AM to see if we were there. That again is insane. I was barely out of bed, and definitely still in the room.
I emailed the hotel manager Michael Harold on 10/14/12. I advised of all the issues, he responded that he would get back to me. Of course he never did.
Other notes, the breakfast was awful. The rooms were smaller than at two other Homewood Suites we frequent. I did like the shower though.