We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Hanover hotels

Homewood Suites by Hilton Baltimore-Arundel Mills: Traveler Reviews

3.0 of 5
7491-B New Ridge Road, Hanover, MD 21076
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 15%
Homewood Suites by Hilton Baltimore-Arundel Mills
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com Olotels.com Travelocity
84%
Ranked #3 of 13 hotels in Hanover
55 traveler photos
Write a Review

102 reviews from our community

    Trip type
Traveler rating
    55
    30
    10
    3
    4
Date Rating
Eastport, New York
1 review
“A Pleasant Stay At Homewood Suites”
5 of 5 stars Reviewed October 19, 2012

Michael and your Wonderful Staff....first thank you very much for the wonderful stay my family and I have experienced at our home away from home. My family was home from overseas and I got to stay with them at your home (Homewood Suites) for a week (this was not our first stay) Last year and this year was such a pleasant experience...the staff and your dining personnel were always so friendly and enjoyable....I bonded with the girls in the kitchen like they were my own family....It's not easy having a 2 year old (I think you know who I mean) but everyone was so patient with Little Man as I chased him through the lobby...Thank you so much and keep up the great service..God bless and have a wonderful upcoming holiday

Room Tip: We were on the 7th floor, end unit and it was great because we had a 2 yr. old and no one (I hope) c...
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elizabeth V about Homewood Suites by Hilton Baltimore-Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review
November 14, 2012
Thank you so much for choosing our hotel for your hotel travel needs. It always brings great pleasure to us to hear great feedback to our hotel. We look forward to haiving you back, take care and have a wonderful thanksgiving.

Sincerrly,


Michael Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Really spacious, nice hotel!”
4 of 5 stars Reviewed October 5, 2012

We arrive at midnight, and the hostess greeted us w/a smile. I told her that my husband makes me check the room before moving in (due to previous bad experiences), and she said "let me know if you have any concerns". I love it! I went to the 10th floor in a super fast elevator, and stepped out onto plush, upgraded carpeting. When I got to my suite I was pleasantly surprised at the nice, spacious room. The website didn't do it justice, and I hadn't stayed at a Homewood Suites in years.
The excellent:
The service! The front desk staff was helpful, friendly, and hospitable during our entire stay. The breakfast hostess found a box for me so that I could take some breakfast up to my snoozing husband with a friendly smile.
Parts of the room: The suites is a good size: There is a separate kitchen w/ a full-sized refrigerator, dishwasher, sink, microwave & 2-burner stove. There are dishes and silverware in the drawers, and even microwave dishes in the microwave.
There is a FULL SIZE shower and closet (with a safe) in the bathroom, and there are Bath & Body Works shampoo, conditioner and Lotion! There is also a ceiling fan over the very comfortable bed. Our room had a beautiful view, and the surroundings were great.
The location: Just 1/2 mile from a very large mall, complete with a NONSMOKING CASINO!!!
The mediocre:
The free breakfast. It was standard fare (for the most part), like you'd find in Hampton Inns. There were upgraded dishes (like a quiche one day) and a spinach/egg scramble another, but when you come down later, it's gone and they don't replace it. And, one day there was no meat, while the second day there was a tasteless sausage. A good microwave bacon would have been greatly appreciated.
The strange:
The only place to hang your towels in the bathroom is inside the shower, which makes them a little moist for reuse. As large as the bathroom is, there could easily be a shelf placed outside the shower. There is a towel (or robe) hanger on the door, but room for only one.
The blow-dryer is hanging in a bag on the bathroom door (taking up some towel space). It would be much more economical to provide hooks on the wall in the bathroom, and place the blowdryer there. It felt like a waste of space.
Overall, it was a great value w/ a beautiful location. As previous contributors mentioned, it was a little tricky to find the entrance to, but if you know what to look for, you will find it easily. I would definitely return!

Room Tip: I wouldn't hesitate to stay on a high floor, as the elevator is VERY speedy!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andrea J about Homewood Suites by Hilton Baltimore-Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review
October 10, 2012
WOW!!! Thank you thank you thank you - your feedback is extremely welcoming to hear and see. Your attention to detail to the quality of service that we provide is very much appreciated. We love that guests care just as much as we do about hotel, and we are motivated by your enthusiasm as well. Homewood Suites hotels offer a home away from aay experience. As an award winning hotel, we strive on delivering only the best service, and with a smile. If we fail to ever meet your expectations, we are quick to ensure guest satisfaction - as you are a priority to us. Again, thank you for this great feedback, and know that it will truly go a long way. Have a wonderful October, and safe and enjoyable holiday season coming up. We hope to have you back soon.

Best Regards -

Michale Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Almost Like Home”
5 of 5 stars Reviewed September 30, 2012

While the entrance to the property is a bit tricky, it's absolutely worth it!!!! As you're driving along New Ridge Road, the sign you can see on the building is for "Garden Inn by Hilton", but turn in there and you'll be glad you did. Go around to the back side of the building for the entrance. Interestingly, the building houses both hotels, with the Garden Inn having the first and third through sixth floors and the Homewood Suites being the second and seventh through eleventh floors. That was the first time I've seen anything like that before!

I stayed for a few days and every single member of the staff was helpful and courteous. The room was very spacious and had a big shower. The bed was extremely comfortable and there was a full kitchen to use.

I knew about the free breakfast, but was really surprised that there was complimentary dinner Monday through Thursday that was really good!

I'm a convert to Homewood Suites if they're all this good.

Room Tip: When checking in, I mentioned that I wanted a strong internet signal and they moved my room. If tha...
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Welove2travel96 about Homewood Suites by Hilton Baltimore-Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review
October 10, 2012
Thank you so much for your feedback. It is with great pleasure to serve you while you were in the area. Your feedback will allow us to show other guests travelling to the area, that we are all about customer service and satisfaction. I look forward to sharing your feedback with the team, as it is wonderful to hear how great we are doing. Make it a great day on purpose - see you soon. Thank you for your business.

Best Regards,

Michael Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, Maryland
1 review
“Great value and location”
4 of 5 stars Reviewed September 30, 2012

My husband and I stayed for almost 90 days at this hotel and can reasonably be called experts on the property. The beds are very comfortable and the hotel is quiet. You can get a reasonable dinner M-Th as well as breakfast every Day. The general manager, Michael Harold, was exceptionally attentive to our needs and input and provided outstanding customer service. By far the best front desk person is Phillip Slade. Hilton could use him at the Waldorf Astoria brand as a trainer. He greets you with a genuine hospitality that is not common and that is particularily appreciated when you come in from your travels. Great location near shopping, BWI and casino.

Room Tip: Top floor on either end provides the quietest rest.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask J- M about Homewood Suites by Hilton Baltimore-Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review
October 10, 2012
Thank you so much for your positive feedback regarding your 3 month stay with us. It is vital to our operation that we hear the pro's and con's. This allows us to equip our team with the proper tools to do their jobs effectively. It brings me great joy that many members of our team made your stay a pleasant one, to include Phillip. It is our goal to deliver service so memorable that guests will tell stories about us. We look forward to having you stay with us again, and hear all the wonderful stories you will have for us. It was our sincere pleasure to serve your family, and we hope to meet again one day soon.

From our home to yours - thank you for your business and loyalty to the Hilton brand.

Best Regards,


Michael Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland, United States
1 review
“Enjoyment”
5 of 5 stars Reviewed September 18, 2012

I came here for a long stay, and enjoyed the hospitality and service to the fullest. I have been to many hotels as a military member, and by far this is an excellent and convenient hotel to stay in. You are close to many great places and plenty of dining to choose from. I am always greeted and I love the complimentary breakfast and dinner.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Orlando W about Homewood Suites by Hilton Baltimore-Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review
September 25, 2012
You can always count on us! Thank you for your positive review. I am glad to hear that my team has made your stay memorable. We appreciate your...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Homewood Suites by Hilton Baltimore-Arundel Mills
Check-in Check-in Check-out Check-out
 
Hampton Inn and Suites Arundel Mills / Baltimore
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hanover
Family-friendly
Residence Inn Arundel Mills BWI Airport
Residence Inn Arundel Mills BWI ... 4.0 of 5 stars 36 reviews
Romantic
Fairfield Inn & Suites Baltimore Downtown/Inner Harbor
Fairfield Inn & Suites Baltimore... 4.0 of 5 stars 159 reviews
Luxury
The Westin Baltimore Washington Airport - BWI
The Westin Baltimore Washington ... 4.0 of 5 stars 253 reviews
Good for business
Red Roof Inn Baltimore - Washington DC/BW Parkway
Red Roof Inn Baltimore - Washing... 4.0 of 5 stars 78 reviews
Show Prices ABS:HotelCheckRates-d279218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1479971?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d674256?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226121?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Hanover hotels
The Hotel at Arundel Preserve 4.5 of 5 stars 225 reviews Hampton Inn and Suites Arundel M... 4.5 of 5 stars 79 reviews aloft Arundel Mills 3.5 of 5 stars 169 reviews Element by Westin Arundel Mills 3.5 of 5 stars 134 reviews
Show Prices ABS:HotelCheckRates-d2147028?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d258727?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1239660?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1389695?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 13 hotels in Hanover, ranked by popularity

Been to Homewood Suites by Hilton Baltimore-Arundel Mills? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Homewood Suites by Hilton Baltimore-Arundel Mills

Also Known As:
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel Hanover
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel
Homewood Suites Hanover
Address: 7491-B New Ridge Road, Hanover, MD 21076
Phone Number:
Region: United States > Maryland > Hanover
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Hanover
#4 Family Hotels in Hanover
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Experience one of the best all-suite Hanover MD hotels - The Homewood Suites by Hilton® Baltimore - Arundel Mills offers luxuriously appointed suites and modern hotel amenities to complement its great Baltimore area location. Conveniently located just minutes from BWI Thurgood Marshall Airport and Arundel Mills Mall this hotel near Baltimore is perfect for leisure or extended stay Baltimore travelers. For your convenience shuttle service to the airport and local businesses is available upon request. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Olotels, Travelocity, Expedia, Agoda, Venere, Hilton Hotels, Booking.com and Tingo so you can book your Homewood Suites by Hilton Baltimore-Arundel Mills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Baltimore-Arundel Mills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Homewood Suites by Hilton Baltimore-Arundel Mills
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices