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All 13 Hanover hotels

Element by Westin Arundel Mills: Traveler Reviews

3.0 of 5
7522 Teague Rd., Hanover, MD 21076
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Element by Westin Arundel Mills
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Ranked #11 of 13 hotels in Hanover
Most recent review
5 of 5 stars Reviewed December 10, 2012
leonX_756 Hollywood, Maryland
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136 reviews from our community

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Date Rating
Hollywood, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Very modern hotel. Great location”
5 of 5 stars Reviewed December 10, 2012 via mobile

This was my first time staying at ELEMENT. I was pleasantly surprised. The decor is very modern. And the amenities were very nice. The location is very close to Arundel Mills for shopping and dining. A free shuttle is offered to Casino Live as well. Free breakfast is offered every morning or there are many chain restaurants close by. If you are a light sleeper or enjoy sleeping in the walls were a little thin for my taste. That is the only slightly negative thing I could think of about this property. Great experience. Highly recommend this hotel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
December 21, 2012
Greetings from the Element by Westin at Arundel Mills!
Thank you for your feedback regarding your recent stay. We are glad to hear that you enjoyed your visit! We appreciate knowing that you were able to take advantage of our Complimentary Hot Breakfast and other amenities. We hope to be able to serve you again should your travels bring you back to the Arundel Mills area! Happy Travels!
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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
“Element Arundel Mills”
5 of 5 stars Reviewed October 31, 2012

Another nice room in a great hotel. Very friendly staff, great location, easy parking, good coffee and fruit in the morning for breakfast. Nothing more to say, check it out for yourself...................... I will be back again!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Andrew S about Element by Westin Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
November 3, 2012
Greetings from the Element by Westin at Arundel Mills! Thank you very much for your review on your recent stay. We are delighted to hear that you enjoyed your stay with us! Hope we will see you again soon! Happy Travels!
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Kaiserslautern, Germany
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Clean, pet-friendly”
4 of 5 stars Reviewed October 25, 2012

I was traveling by myself with my small dog, just staying the night to catch my next flight in the morning. If you read any of my posts, they are generally positive, so when I comment negative you know it is something that really stood out to me.
1. My biggest complaint was that their airport shuttle has to be arranged PRIOR TO your arrival. I waited for 30 minutes and eventually gave up and got a cab ($30) who took me to the wrong hotel. Other hotel was nice enough to take me. Upon check-in I was able to request it for the next morning no problem. Driver was really helpful and nice.
2. My second complaint is that there was not a hotel/local area guide. I enjoy reading these because I never remember all the info told to me at reception (breakfast hours, check out time, etc.). Also has local restaurants that deliver or are within walking distance.
3. I was surprised to see staff in polo shirts and khakis. I've never been in a hotel where the staff are so casually dressed. Staff were helpful--no complaints there, it just makes them look less credible I suppose.
4. My room was super clean and functional...couldn't ask for more! Since I was only staying overnight I didn't utilize the functional kitchen, but definitely would if staying longer. Large window for natural light. My only complaint about my room was that I was in a wheelchair accessible room, so no tub. Not a big deal at all except that the shower's water stopping liner did not work, so the whole bathroom floor flooded. Internet worked very well. Lots of cable channels.
5. If you have a car there are plenty of places in the area to eat. If not, there are delivery options available. I did not see vending machines, but there is a pantry by reception where you can buy snacks and drinks.

Room Tip: Pets are only allowed on 2 floors, so you can request a non-pet room.
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stefanier918 about Element by Westin Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
October 30, 2012
Greetings from the Element by Westin at Arundel Mills! Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. I am glad to hear that a majority of your stay with us was satisfactory. We thank you for choosing Starwood Hotels. We hope to serve you again soon!
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New York,NY
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“ELEMENT HOTEL - HANOVER MD”
5 of 5 stars Reviewed October 2, 2012

Me and some friends came to visit the Balitmore area from NYC. We arrived and were promptly greeted by friendly staff. Our room was ready and it was clean, modern, comfortable and had a sexiness to it. Its located next to Arundel Mills a huge shopping, casino complex with plenty of choices to eat. About 20 minutes from Baltimore. Would definately come back again.

Room Tip: Beautiful comfortable rooms. My new place to stay when visiting Baltimore/DC area.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JSBronx about Element by Westin Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
October 23, 2012
Greetings from the Element by Westin at Arundel Mills! Thank you for your feedback from your recent stay. We are delighted to hear that you enjoyed your stay and our local attractions. We would love to have you back again soon! Thank you!
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Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Reunion Host Hotel”
5 of 5 stars Reviewed October 1, 2012

I put together a reunion weekend at this hotel and I have to say that the management team of Elizabeth and Sesley were awesome! They accommodated all of the reunion attendees even after the cut off date. It was marvelous and my first time staying at the Element, but not my first time at a Wyndham property. A bonus was the comp breakfast that I had no idea was included.

The only downside is that I do not like staying in pet friendly hotels, because I don't like the fact of possibly sleeping in a room where a dog laid on a couch or bed. BUT I made the exception because I loved the layout of the hotel and the rooms.

We will definitely use this location as our host hotel for our next annual MD venue.

Room Tip: The windows open and the corner units are the larger rooms...more bang for the buck!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SassySaundra about Element by Westin Arundel Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
October 23, 2012
Greetings from the Element by Westin at Arundel Mills! Thank you for your feedback from your recent stay. We are so thrilled to hear that you enjoyed your stay! We love to hear guest comments and we share them with the team. Thank you for choosing us and we hope to see you next year and host your next reunion!
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Additional Information about Element by Westin Arundel Mills

Also Known As:
Element By Westin Arundel Mills Hotel
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Address: 7522 Teague Rd., Hanover, MD 21076
Phone Number:
Region: United States > Maryland > Hanover
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 hotels in Hanover
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 
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