The young lady at the front desk did not have good customer service skills upon check in. We arrived early and she was very dismissive and not friendly. I noticed grime on the shower walls. The beds are not comfortable. Reminds me of futon beds and the bedding was sloppy. The rooms were basics and small. The decor was unique and modern. The decor in the WXYZ Bar was very nice and modern. I liked the outside decor as well. My boyfriend and I were confused at breakfast because only $10 of food was included with your room. We didn't like that. I will not stay here again.
- Official Description (provided by the hotel):
- The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more less
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- Also Known As:
- Aloft Arundel Mills Hotel Hanover
- Aloft Hotel Arundel Mills