I didn't have any problems with this stay. The service checking in was easy and friendly. The beds were clean and comfortable which is important and everything in the room worked fine. However the request for extra pillows was never received and we had to go down hours later for them. We had to pick up my sister from the airport and we used the shuttle to do so, the driver did seem very annoyed with his job. I'll definitely stay here again I could have been there on an off day, I had a good weekend so other than that everything was fine.