Want to see a hotel that has everything going for it, except the apathetic staff? Welcome to Aurndel mills.
Call the front desk staff -- no power to make decisions, no phone numbers for managers, no clue how to call the corporate office and they run the entire hotel with no management until 2PM. Leave a message for a manager. Who cares? they won't call.
Stay at the element next door -- far better experience.
I will NEVER stay at this hotel again.