Want to see a hotel that has everything going for it, except the apathetic staff? Welcome to Aurndel mills.
Call the front desk staff -- no power to make decisions, no phone numbers for managers, no clue how to call the corporate office and they run the entire hotel with no management until 2PM. Leave a message for a manager. Who cares? they won't call.
Stay at the element next door -- far better experience.
I will NEVER stay at this hotel again.
- Official Description (provided by the hotel):
- The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Arundel Mills Hotel Hanover
- Aloft Hotel Arundel Mills