The hotel advertises a 24 hour shuttle service. Six people were left stranded by the Hotel's shuttle service at 1:40am. Dont stay at this hotel if you need shuttle service. I had to call SPG customer service to get resolution because no one from the hotel called me to explain. A manager on duty Jose promised to call me but he did not despite my leaving my cell pphone number with him. Service is unacceptable.
- Official Description (provided by the hotel):
- The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Arundel Mills Hotel Hanover
- Aloft Hotel Arundel Mills