This was by far one of my best visits. I needed a room for an overnight layover after a 20 hour return from overseas. Everything from the airport pickup to the lobby entry was perfect. The driver and the staff were extremely friendly, even the staff that were being trained. They offered a shuttle to take me to the mall or other local destinations. Check-in and check-out were easy. If you want a cheaper alternative to the BWI hotel this is one is just as close to the airport. What makes or breaks a hotel experience is the staff and this Aloft made the hotel even more likely to be a choice for return visit. The manager was extremely patient and professional with staff that were being trained. It was great to see his investment payoff with the other staff. Great job Harry!