To start off, we had approx 150 people stay at the element and Aloft for a tour we were planning. Elizabeth, sales manager at the element, really made the accommodations part of the tour a success! She was always very helpful and on top of every request made. Harry, GM at the Aloft, was also very helpful. I had some concerns regarding previous reviews that I read and Harry reached out to me to address all of them. After our conversation I had no doubt in my mind that our stay would be smooth...and I was right! Once we arrived to the hotel everything was done in a professional, organized manner. ALL of the rooms were clean, tidy and very put together. Breakfast was wonderful, the location was convenient, the staff is TOP NOTCH! We thoroughly enjoyed our stay and if we had to do it over again we would choose element and The Aloft hotels!